Questions, answered

Click Get started, then use Proto to configure Video Streaming Platform for your business. Pilot one organization and one month of new releases. Run every asset, session, metric and settlement through the app and reconcile with your existing reports before adding more regions.

No. Your player, transcoder and delivery network stream the video. This app keeps the operational record: assets, transcode outcomes, review decisions, sessions, metrics and reconciliations.

A Content Reviewer who did not prepare the revision. The decision is recorded against that exact revision with a reason.

The asset gets a new revision, which is processed and reviewed again before it is published.

Each session records watched minutes from distinct intervals, so a rewind does not count the same minutes twice. Only accepted sessions feed the viewing figures.

Each asset is offered under a plan with an effective period. Playback is checked against the subscriber’s entitlement for that plan, and sessions outside it are rejected.

Each metric has an approved definition and version. Results name their period, source row count and run, and trace to a source snapshot marked fresh, stale or failed.

Yes. A correction keeps the earlier revision and its history, and adds a successor revision that is reviewed before it is published.

Prepare asset numbers, owners, plans, people and sample playback and settlement files. Rehearse one month and reconcile it before extending the migration.

Ordinary manual use has no per-user charge under the platform policy. Imports, integrations, agent execution and other machine work consume prepaid credits; implementation is scoped separately. The pricing page lists the current rates.