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- Virtual Event Platform
- Questions before you choose
Questions, answered
Answers about events, breakouts, registration, payments and streaming for virtual event teams.
Virtual Event Platform
9 questions
Can't find it? Write to support@erp.ai.
How do I get started?
Click Get started, then use Proto to configure Virtual Event Platform for your business. Pilot one upcoming event: draft it and its breakouts, route them through review, open registration and run the day from the admission list, then reconcile admissions and payments before moving the rest of your calendar.
Does it stream the event?
Live video, breakout rooms, networking, polls and chat run in your streaming or event delivery platform, connected through an agreed integration. This platform runs the program, registrations, review and evidence around them.
How does review work?
The coordinator submits an event or breakout. An independent Event Reviewer approves, returns or rejects it with a reason. A change after submission needs a new decision.
How is capacity enforced?
A registration is taken only while the event’s capacity, less places already reserved, covers its quantity. A duplicate attendee reference is refused.
How are attendees admitted?
Each registration is admitted once when the attendee joins, with the time recorded. A reconnect or second scan does not admit them again.
Can we sell tickets?
Yes. Paid attendees are admitted only after the payment provider’s capture is verified, and the event closes once admissions reconcile with verified payments.
What happens if an event is cancelled?
Unused registrations are released, admitted history stays, refunds are prepared against verified captures for review, and the event is marked Cancelled.
Can we migrate from spreadsheets or another tool?
Prepare venues, team members, upcoming events, breakouts and registrations with stable references. Rehearse the import on one event and reconcile before moving the rest.
What drives the cost?
Ordinary manual use has no per-user charge under the platform policy. Imports, integrations, agent execution and other machine work consume prepaid credits; implementation is scoped separately. The pricing page lists the current rates.
Set up Virtual Event Platform your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.