Where it usually breaks
And how to keep it from happening.
- The registration site sends the same registrant twice.
- A reconnecting attendee is counted as several admissions.
- A paid attendee is admitted before the capture is verified.
- Virtual Event Platform
- Process
- Registration to admission
Registration to admission
Take registrations for an open event within capacity and admit each attendee once when they join.
Step by step
-
Open the event Event Coordinator
Event Coordinator opens the approved event for registration.
- Event Open
- Updates Events
-
Register attendees Registration Coordinator
Registration Coordinator records each registration with name, reference, quantity and reserved time while capacity remains. A duplicate reference is refused.
- Registration reserved
- Updates Admissions, Operation receipts
-
Verify payment Finance Coordinator
For a paid event, Finance Coordinator verifies the provider's capture for each registration.
- Capture verified
- Updates Payment evidence
-
Admit on joining Registration Coordinator
Registration Coordinator admits each registration once when the attendee joins and records the admitted time.
- Attendee admitted
- Updates Admissions, Operation receipts
-
Review attendance Event Coordinator
Event Coordinator compares registered and admitted quantities with capacity before closing the event.
- Attendance reconciled
- Updates Admissions, Events
Who does what
Roles and permissions- Event Coordinator
- , Registration Coordinator, Finance Coordinator.
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