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- Volunteer Management
- Process
- Service verification
Service verification
An attended placement gives context for recorded service. A service entry captures the date, hours, activity summary, volunteer and assignment. Volunteer Coordinator checks the entry and chooses Verified or Rejected. The verification action writes an operation receipt linked to that assignment.
Step by step
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Record attendance Volunteer Coordinator
Volunteer Coordinator confirms whether the placement was Attended, No Show or Cancelled after the planned shift.
- Show the observed assignment outcome
- Updates Volunteer assignments
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Log service Volunteer Coordinator
Volunteer Coordinator records service hours for the intended volunteer and assignment, leaving verification status Unverified until reviewed.
- Tie the date and amount to person and placement
- Updates Service hours, Volunteers, Volunteer assignments
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Verify service hours Volunteer Coordinator
Volunteer Coordinator compares the entry with the shift and assignment, then verifies or rejects it through Service Hours Verification.
- Record review result and action outcome
- Updates Service hours, Operation receipts
ApprovalA person approves before the work moves on. -
Review exceptions Volunteer Coordinator
Operations Analyst checks Failed or needs review receipts and follows the parent assignment before relying on the service result.
- Reconcile uncertain or failed action results
- Updates Operation receipts, Volunteer assignments, Service hours
Who does what
Roles and permissions- Volunteer Coordinator
- Records attendance and service, then decides each entry.
- Operations Analyst
- Reconciles action exceptions and reads approved totals.
Set up Volunteer Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.