Admin
Maintains organizational setup, staff access and the program's record structure.
Can
- Manage Organizations, team members, Users, volunteer roles
- View Volunteers, volunteer shifts, volunteer assignments, service hours, operation receipts
- Volunteer Management
- Roles and access
Who can do what in Volunteer Management
Give program staff access that matches their part of volunteer work.
Who can do what
| Role | Volunteer directory | Roles and screening | Shifts and coverage | Assignments and decisions | Service hours | Operations evidence |
|---|---|---|---|---|---|---|
| Admin | Edit | Edit | View | Edit | View | Edit |
| Volunteer Coordinator | Edit | Edit | View | Approve | — | Edit |
| Program Manager | View | Edit | Edit | View | View | View |
| Screening Reviewer | Edit | Edit | View | View | — | Edit |
| Operations Analyst | — | — | View | View | View | View |
Each role in detail
Volunteer Coordinator
Maintains volunteer records, prepares placements and records assignment decisions.
Can
- Manage Volunteers, volunteer assignments, review decisions, record attachments
- View volunteer roles, volunteer shifts, operation receipts
Reviews and approves
- Approve volunteer assignments
Starts on: Submitted assignment inbox
Program Manager
Plans activities, roles and shift coverage across a program.
Can
- Manage program activities, volunteer roles, volunteer shifts
- View Volunteers, volunteer assignments, service hours, operation receipts
Starts on: Activity planning
Screening Reviewer
Reviews screening progress and supporting documents before placement.
Can
- Manage Volunteers, record attachments
- View volunteer roles, volunteer shifts, volunteer assignments
Starts on: Volunteers awaiting screening
Operations Analyst
Reads coverage, service and exception records for operating reviews.
Can
- View program activities, volunteer shifts, volunteer assignments, service hours, review decisions, operation receipts
Starts on: Activity planning
Set up Volunteer Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.