1. Warehouse + Fleet + Delivery
  2. Process
  3. Custody review
Process · Custody review

Custody review

Submit, decide and complete a warehouse-to-driver transfer against the right revision.

Step by step

  1. Prepare transfer Warehouse Lead

    Warehouse Lead selects the parent load and organization, then records the warehouse, intended driver and pallet count.

    • Define the transfer's load and operating scope
    • Updates Loading handoffs, Loads, Organizations
  2. Submit revision Warehouse Lead

    Warehouse Lead checks the physical scope and submits the handoff revision.

    • Preserve the version and supporting evidence
    • Updates Loading handoffs, Record attachments
  3. Review custody Independent Reviewer

    Independent Reviewer examines the frozen handoff scope and records an approve, reject or return decision against the parent load revision, with a reason.

    • Record an independent decision on the parent load revision and frozen scope
    • Updates Review decisions, Loading handoffs, Loads
    ApprovalA person approves before the work moves on.
  4. Record handover Warehouse Lead

    Warehouse Lead records the physical transfer time after the approved scope is handed to the driver.

    • Keep the actual physical transfer time
    • Updates Loading handoffs
  5. Complete receipt Warehouse Lead

    Warehouse Lead checks the custody operation receipt before marking the handoff complete.

    • Persist the action before completion
    • Updates Operation receipts, Loading handoffs
Warehouse Lead
Prepares and records the handover; Independent Reviewer makes the decision; Operations Manager reconciles failed receipts; Dispatcher checks the completed transfer before release.

Set up Warehouse + Fleet + Delivery your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started