Delivery completion

Step by step

1. Check stop order Dispatcher

   Dispatcher confirms the sequence, addresses and appointment windows for the load.

   • Preserve sequence and appointment context
   • Updates Load stops, Loads

2. Record movement Dispatcher

   The operations team records actual arrival and departure at each stop as the movement progresses.

   • Keep observed stop times separate from windows
   • Updates Load stops

3. Reach recipient Dispatcher

   Dispatcher checks recipient evidence and the final stop's proof reference.

   • Retain proof references and supporting files
   • Updates Load stops, Record attachments

4. Confirm delivery Dispatcher

   Dispatcher records actual delivery time and a completion operation receipt, then moves the in-transit load to delivered.

   • Record delivery time and durable completion
   • Updates Loads, Operation receipts

5. Compare commitment Operations Manager

   Operations Manager compares actual delivery with the original promised delivery time and reviews any exception.

   • Explain lateness and unresolved effects
   • Updates Loads, Load stops, Operation receipts

Dispatcher

Records stop and delivery activity; Warehouse Lead provides pickup evidence; Operations Manager reviews lateness and unresolved completion effects; Independent Reviewer decides authorized exception corrections.