Questions, answered

Click Get started, then use Proto to configure Warehouse-to-Truck Loading for your business. Pilot a regular loading lane with recognizable load numbers, current driver and vehicle records, an independent loading reviewer and a receiving contact who can provide delivery proof.

It records the dock, loading time, loaded pallets and seal against the load and operating organization. Dispatch Coordinator prepares the check; Transport Supervisor reviews the submitted revision with the physical evidence.

Transport Supervisor independently approves or rejects the loading check and records the decision rationale. Dispatch Coordinator records the later physical departure. Agree the evidence required for that decision during setup.

Update the loading evidence and put the changed revision before Transport Supervisor. Keep the earlier decision available and identify which review covers the truck that will leave. Resolve the reason for the change with Load Planner.

Dispatch Coordinator reviews eligibility dates, vehicle readiness and the assignment’s start and end. Record the availability check and revisit it after an appointment change or late return. Use the fleet authority’s evidence where release decisions are maintained elsewhere.

Record pickup, delivery and service stops with appointment windows and actual arrival and departure. Tracking events retain the occurrence time, location and source. Set up the relevant connection for updates from a driver app, telematics service or partner.

Evidence Coordinator captures the delivery time, receiver and signature reference against the load and stop. Captured evidence remains open for verification; use Disputed when the supporting facts need investigation with Transport Supervisor.

Record the charge type, amount and currency against the load. Compare detention or other charges with journey evidence and supporting documents. Configure the finance connection for invoice or payment confirmation and keep those outcomes distinct from delivery.

Bring current partner contacts, driver and vehicle identities, a sample load request and its appointment windows. Rehearse a changed seal, a vehicle replacement and a disputed delivery with the people who will own those actions. Use the implementation plan.

Ordinary manual work and metered machine activity follow the platform’s pricing policy, with implementation scoped separately. Review the pricing page using your expected imports, connected activity and retained evidence.