1. Waste Management / Scrap
  2. Frequently asked questions
FAQ

Questions, answered

Answers about assigned waste work, material capture, certificate evidence and service charges.

Waste Management / Scrap

10 questions

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How do I get started?

Click Get started, then use Proto to configure Waste Management / Scrap for your business. Begin with an active site, an assigned operator and a representative collection case. Rehearse authorization, stream review and disposal evidence with the people who will run the process.

What connects the field work to the disposal record?

The work order links to the site and assigned person. A waste stream belongs to that work order, and the disposal manifest belongs to the stream. Field logs and exceptions also refer to the original work order.

Who authorizes work to proceed?

Operations Manager approves eligible work. The execution action checks the active site, linked source and acting identity before recording the operation. A manual trigger follows the same authorization checks.

How is the operator identified?

The action resolves the signed-in platform account through its linked person record. The field log retains that person with the recorded activity, quantity and unit.

How should quantities be compared?

Keep each quantity’s unit visible. Compare like units in field reports, and use the selected stream’s unit when interpreting a manifest quantity. Do not add a container count to a mass measurement.

What happens when a stream description needs correction?

The capture process submits immutable evidence for Operations Reviewer. A correction appends successor evidence without overwriting the original submission, so the reviewer can follow what changed.

When is a disposal manifest certified?

The manifest follows the permitted Draft, Collected and Transferred path before certification is recorded. During setup, agree how Operations Reviewer checks the genuine certificate for the selected movement. Operations Officer retains the attachment and records the certified outcome through the permitted manifest action.

What if the certificate is still outstanding?

The stream capture process opens a pending-certificate exception until genuine evidence exists. Operations Manager follows the issue under the work order and uses the resolution path to verify the corrective effects before closing it.

What happens if a manifest submission is repeated?

Duplicate and replay requests follow separate reasoned branches without writing another effect. The team can inspect the response and the existing record instead of treating the repeat as a new movement.

How are partner charges handled?

Finance Officer prepares charges linked to the actual work order and partner, then reconciles confirmed financial information under the agreed process. Payment execution remains with the chosen financial system. Operations Manager and Operations Reviewer can read the charge alongside its operating evidence.

Set up Waste Management / Scrap your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started