Where it usually breaks
And how to keep it from happening.
- A timed-out posting is assumed failed and posted again by hand.
- A dashboard total counts actions that never actually saved.
- Failures pile up and are only noticed at period close.
- Water Utility Management
- Process
- Operation reconciliation
Operation reconciliation
From pending or failed operation receipts to verified results.
Step by step
-
Collect the exceptions Operations Analyst
Reconciliation reads operation receipts that are pending, failed or need review.
- Exception list built
- Updates Operation receipts
-
Check the real effect Operations Analyst
For each receipt, the operations analyst checks what was actually saved: a posted balanced journal, an applied payment, a recorded decision or a compensating entry.
- Saved effects verified
- Updates Journal entries, Cash applications, Review decisions
-
Reconcile operations Operations Analyst
A receipt is marked completed only when the expected effect is found. Missing effects stay in the queue with their reason.
- Receipts completed or kept open
- Updates Operation receipts
-
Resolve the rest Operations Analyst or Controller
The analyst sends a missing action again under the same operation key, or escalates it to the controller.
- Action re-sent or escalated
- Updates Operation receipts
Who does what
Roles and permissions- Operations Analyst
- , Controller.
Set up Water Utility Management your way.
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