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- Wellness Retreat Management
- Who it's for
- Spa and wellness resorts
Spa and wellness resorts
Spa and wellness resorts mix overnight stays with treatments, classes and guest service throughout the day. Charges build up on the folio during the stay, guest requests come in at all hours, and rooms turn over daily. The team needs every request owned and every charge settled before the guest leaves.
How Wellness Retreat Management is set up for you
Requests that get done
Guest service, cleaning and maintenance tasks assigned and completed with a time.
Charges during the stay
Services added to the folio as drafts and posted when final.
Payments you can trust
Checkout uses confirmed payments only.
Spa and wellness resorts mix overnight stays with treatments, classes and guest service throughout the day. Charges build up on the folio during the stay, guest requests come in at all hours, and rooms turn over daily. The team needs every request owned and every charge settled before the guest leaves.
Start with rooms, rate plans and current bookings, and run service tasks and folios live. Add retreat programs for packaged stays once daily operations are settled.
[Plan the rollout](/wellness-retreat-management/implementation), [review the modules](/wellness-retreat-management#modules), and [compare the source data](/wellness-retreat-management/data-model).
Features to start with
Roles on the team
- Retreat Manager
- Owns rate plans, units and programs, and reviews program and session submissions.
- Front Desk Agent
- Handles booking requests, confirmation, check-in, check-out and program capture.
- Service Staff
- Carries out housekeeping, maintenance and guest service tasks.
- Accounts Clerk
- Confirms guest payments and refunds and reviews folio charges.
Set up Wellness Retreat Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.