1. Workflow Automation Engine
  2. Process
  3. Receipt and exception review
Process · Receipt and exception review

Receipt and exception review

Trace failed or uncertain actions before deciding on another attempt.

Step by step

  1. Locate the run Operations Operator

    Find the source definition and operation key behind a failed or uncertain result.

    • Recover source revision and operation key
    • Updates Automation definitions, Operation runs
  2. Inspect attempts Operations Operator

    Compare attempt numbers, timing, provider references and failure reasons.

    • Distinguish retries and provider failures
    • Updates Execution attempts
  3. Inspect steps Operations Operator

    Check the action name, status, output reference and any external receipt evidence.

    • Locate the action and receipt
    • Updates Operation steps, Operation runs
  4. Reconcile outcome Operations Operator

    The Operations Operator checks the outside service and records the result or follow-up.

    • Keep the unresolved work and reason visible
    • Updates Operation runs, Follow up actions, State history
Operations Operator
Owns investigation; Integration Steward checks connector and mapping context; Automation Owner follows the affected definition; Audit Reader checks the evidence.

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