Request a guest transfer or shore run, approve it for dispatch, schedule it and start it with stops in order.
Dispatch Operator records the trip with origin, destination, planned start and end dates, customer, vehicle and driver, and lists the stops in sequence with planned arrivals. The trip starts as Requested.
Dispatch Operator approves the trip. The approval checks that the trip is still Requested, records it as Approved and commits it to the schedule as Scheduled. The operator confirms the vehicle is Available and the driver is free before approving.
At departure the actual start is recorded and the trip moves In Progress. The driver sees the trip on their own list.
The driver records the actual arrival and the departure at each stop, in sequence. A trip that will not run is Cancelled instead.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.