1. Yard Management System
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FAQ

Questions, answered

Answers about trailer parking, dock review and the first operating cycle.

Yard Management System

10 questions

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How do I get started?

Click Get started, then use Proto to configure Yard Management System for your business. Pilot a yard shift with a known parking area, active loads and an independent dock reviewer. Include a waiting trailer and a failed stock reconciliation so the team can rehearse the exception handoff.

How do we connect a trailer to a load?

Inventory Clerk records the trailer on a yard visit linked to the parent load. The visit retains arrival, waiting minutes and parking slot; the load retains the carrier, dock door and seal. Use the load number to resolve similar-looking carrier arrivals.

Who decides whether a trailer can proceed to a dock?

Transport Supervisor reviews the submitted visit and records approval or rejection. The person who created the visit cannot approve it. Confirm the current revision and dock availability before authorizing the action.

When is a yard visit complete?

The visit becomes Completed after approved dock work has a persisted outcome. An approval gives permission to proceed; the action evidence confirms what happened. Keep an unresolved result available for investigation.

Can we plan drivers and vehicles?

Assignments connect a driver and vehicle to a load over a start and end interval. Check eligibility, readiness and competing commitments before confirmation. An open Critical vehicle defect needs resolution before release.

How do we review delivery performance?

Compare actual delivery with the original promised delivery time. Stop appointments retain their windows and actual events, while the recipient proof reference supports the handoff. Keep loads without an actual delivery time separate from evidenced deliveries.

What happens when stock scope changes?

Inventory Supervisor authorizes a request quantity correction or cancellation and checks the affected held reservation release. Retain posted movement history and reconcile the resulting scope before closing the warehouse handoff.

What does a failed reconciliation mean?

The posted movement total did not match the authorized request quantity. The workflow records a failed receipt and leaves the request unchanged. Inventory Supervisor investigates the evidence and repeats the check using the stable request operation identity.

Which systems can we connect?

Agree the carrier, fleet, warehouse and financial systems that own your external evidence. Connections need field mappings, source identifiers and retry tests during setup. Review the integration plan with each system owner.

What does it cost?

Ordinary manual work in the official interface has no per-user fee. Machine activity and retained data follow platform usage rates; implementation and applicable agent or model charges are separate. Use pricing to estimate the pilot from your expected imports and operating activity.

Set up Yard Management System your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started