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- Bus / Coach Management
- Who it's for
- Partner coach networks
Partner coach networks
An operator using partner coaches needs to know which organization owns the booking and which resource contact is responsible for the arrangement. The resource directory retains the partner identity and eligibility note, while reservation lines connect the intended resource to the service. The Dispatcher and Booking Coordinator can then discuss the same arrangement with the reviewer.
How Bus / Coach Management is set up for you
Organizational context
Link bookings, departures and team membership to the intended carrier organization. Agree who may see and maintain the operating information before sharing a case across teams.
Partner identity
Use resource names and codes that distinguish partner-operated arrangements. Keep contact and address details current so dispatch knows whom to approach when the plan changes.
Reviewed substitutions
A replacement coach can affect the resource reservation, seat capacity or crew description. Revisit the current departure before relying on an earlier release decision.
Controlled information sharing
Attach supporting files to the booking and identify their visibility. The team should be able to share agreed service information while keeping internal review material within its permitted audience.
An operator using partner coaches needs to know which organization owns the booking and which resource contact is responsible for the arrangement. The resource directory retains the partner identity and eligibility note, while reservation lines connect the intended resource to the service. The Dispatcher and Booking Coordinator can then discuss the same arrangement with the reviewer.
Choose a booking that uses a familiar partner resource. Confirm the organization, coordinator and partner contact, then prepare the reservation and departure under the same booking. Rehearse the independent decision and check the action result with the responsible Dispatcher.
Introduce a partner substitution and ask the reviewer to identify the updated resource and capacity information. Test the same booking with users from the intended organizational scopes and inspect the supporting file visibility. Finish by recording the actual operating outcome and checking any provider evidence with finance. Expand to more partner arrangements once the team can explain ownership and access at each handoff.
Use [resource reservations](/bus-coach-management/modules/resource-reservations) and [roles and access](/bus-coach-management/roles) to prepare the partner operating scope.
Features to start with
Resource reservations
Connect the intended coaches, drivers and partner resources to the booking they will serve.
Booking desk
Give each charter or scheduled booking a clear owner, service window and next action.
Departure planning
Prepare the route, departure time, crew description and seat capacity for an independent decision.
Roles on the team
- Admin
- Maintains carrier organizations, authenticated team membership and shared resource setup.
- Booking Coordinator
- Owns customer booking details, service windows and the supporting booking information handed to dispatch.
- Dispatcher
- Prepares resource reservations and staffed departures for independent release review.
- Departure Reviewer
- Independently decides on submitted departure readiness against the current booking and departure revisions.
- Finance Reviewer
- Reconciles provider payment evidence with the booking and investigates unverified or conflicting events.
- Operations Manager
- Oversees booking outcomes and follows unresolved operating evidence with the responsible team.
Set up Bus / Coach Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.