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- Car Rental Management
- Who it's for
- Airport rental counters
Airport rental counters
Airport counters often review many requests for the same pickup window. The booking record connects the arriving customer, passenger count, vehicle and return date so the desk can prepare the actual unit before the customer reaches the counter. Operations Overview gives the team a scoped view of recent bookings and linked evidence; the booking detail supplies the decision record.
How Car Rental Management is set up for you
Check vehicle fit
Compare class and seats with each arriving party.
Prepare pickups
Keep confirmed bookings visible at the counter.
Clear returns
Keep returned vehicles in Cleaning until inspection passes.
Airport counters often review many requests for the same pickup window. The booking record connects the arriving customer, passenger count, vehicle and return date so the desk can prepare the actual unit before the customer reaches the counter. Operations Overview gives the team a scoped view of recent bookings and linked evidence; the booking detail supplies the decision record.
Pilot one vehicle class and one pickup period. Load the real fleet status, current rate plan and a short set of customer bookings. Rehearse an overlap, a late return account review and a cleaning delay. Property Manager decides which vehicle can be offered, while Finance Officer checks posted amounts against confirmed receipts. Start with a complete case that the handover team can find by reservation number. Agree how staff correct a booking linked to the wrong vehicle or customer before opening the wider fleet. Review the visible states in the operating screens with the people who will act on them.
[Plan the setup](/car-rental-management/implementation) and [review the rental flow](/car-rental-management/processes/booking-to-pickup).
Features to start with
Roles on the team
- Finance Officer
- Prepares authorized financial drafts and reconciles confirmed receipts.
- Front Desk Agent
- Captures assigned stays and service work and evidence.
- Property Manager
- Owns stays and service setup, planning and assigned operational work.
- Operations Reviewer
- Reviews evidence and authorizes eligible domain outcomes.
Set up Car Rental Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.