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- Citizen Service Portal
- Connections
Connections
Plan source mapping and delivery receipts for each service.
- Citizen Service Portal
- Source intake
- Delivery provider
- Document source
Systems to connect
- Source intake. source mappings records field names, types, transform rules, versions and the public services definition for a source payload. Agree the source and target values before using a mapping.
- Delivery provider. operation steps can retain an external receipt ID, source, date and evidence. execution attempts can hold a provider reference and failure reason.
- Document source. evidence documents stores an attachment and optional external reference beside its application.
How connections are governed
Select a responsible operator for each source and delivery connection. Review mapping changes against the service policy reference and effective dates. During a rehearsal, follow one application from input reference to operation result and external receipt. If the result is uncertain, investigate the existing operation before issuing another attempt. Review execution reconciliation.
Set up Citizen Service Portal your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.