1. Travel Agency CRM
  2. Features
  3. Trip pipeline
Feature · Trip pipeline

Trip pipeline

Each opportunity is a potential trip or client deal.

OverviewMy Opportunities
Travel Agency CRM · Trip pipeline

My Opportunities

Opportunities

New
Record numberSubjectCounterpartyStatusExpected close dateExpected value USD
OPP-89248New opp-943ACC-150New10 Oct510
OPP-42041Qualified opp-375ACC-130Qualified17 Oct560
OPP-85557Proposal opp-939ACC-150Proposal03 Oct510
OPP-84609Negotiation opp-899ACC-110Negotiation15 Oct490
OPP-88378Won opp-593ACC-110Won09 Oct880
6 of 6 records
New opp-943Opportunities · OPP-89248
New
CounterpartyACC-150
Expected close date10 Oct
Expected value USD510
Next stepNS-140
Example screen with sample data

What you can do

Trip pipeline in daily work

Each opportunity is a potential trip or client deal. The consultant owns its subject, expected close date, expected value, next step and primary contact. Status distinguishes new work from qualified work, proposal, negotiation and a closed outcome. Pipeline Command gives the manager the live stage view, value by stage and overdue follow-ups. The sales manager can open a stage on Pipeline Command and trace it to the opportunity owner, next step and due activities. The qualification and proposal receipts explain the recorded transitions.

How the work is organized

  • Starting record. Open the relevant client or opportunity before changing the trip work. Keep the organization and owner aligned with the rest of the case.
  • Action and timing. Record what the consultant did, when the next response is due, and which person must act. The manager can then discuss a specific record.
  • Review trail. Use the linked proposal, activity, decision or receipt to explain a change in stage. Keep the reason beside the affected trip.

What to agree during setup

Agree who owns each opportunity; how expected value and close date are updated; when a proposal is ready to send. Use a real client and a real proposed trip to test these choices. The sales manager should settle who edits commercial details, who handles follow-ups and how a consultant hands work to review. The first operating cycle should be small enough to inspect each transition by hand.

A client may ask for a revised itinerary while the opportunity remains open. Keep the client contact, proposal owner and next step current as that discussion changes. The agency should agree who updates the record after the conversation and when the manager expects to see it.

Check the handoff on an actual case

A consultant opens a potential team trip at a stated value and close date. After a qualification conversation, Qualify Opportunity records the activity, advances the opportunity to Qualified and writes a receipt. When the consultant submits the proposal, Submit Proposal logs the email activity, advances it to Proposal and writes another receipt. The manager can compare those steps with the next action before discussing the forecast. After the handoff, check the linked records from the opportunity and confirm that the owner and reviewer can each find the information needed for their part. A manager should be able to explain the current state from the record without asking the consultant to reconstruct it.

What your team sees

  • Open Trip Pipeline — Compare open deals by owner, stage, expected value and close date.
  • Opportunity Stage Board — See deals grouped by their current stage without date columns.

Follow the work through

See the related process for the handoff, and the data model for the linked records.

What it keeps track of

Data model
Opportunities
Each record is one potential trip or deal with a client, used to track its progress and value.
Accounts
Each record is one client company, used to track their potential, status, and where they're based.
Contacts
Each record is one person at a client, used to know who to call and how influential they are.
Team members
Each record is one staff member, used to track who's active, their role, and how to reach them.
Operation receipts
Each record is proof that a step in a deal happened, used to confirm and audit what was done.

Who uses it

Permissions
Travel Consultant
, Sales Manager work with these records.
The consultant keeps the customer conversation and next action current; the manager or reviewer checks the decision that follows.

Set up Travel Agency CRM your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started