Questions, answered

Click Get started, then use Proto to configure ELD / Hours of Service for your business. Start with a representative load, its driver and vehicle assignment, and a duty interval that an independent Transport Supervisor can review.

Dispatcher records the driver, duty state, start time and duration against the selected load and operating organization. Keep the provider identity in the linked evidence so the activity can be traced during review.

An independent Transport Supervisor checks the submitted revision and records the decision and reason. Dispatcher prepares the activity and follows the approved import through to its receipt.

The interval reaches Completed after the import receipt is persisted and its effects are verified. The review decision and the operation outcome remain separate parts of the handoff.

Compare the proposed assignment start and end with existing driver and vehicle commitments. Check the driver’s active state and eligibility date for the intended work period before release.

Dispatcher examines the selected vehicle’s readiness and defect evidence before confirming the assignment. Agree who maintains the readiness record and how Transport Supervisor handles a disputed repair or release time.

Yes. Retain the original promised delivery time and record observed delivery separately. Review supporting stop evidence when arrival and final handover describe different moments.

Transport Supervisor compares the existing receipt and linked effects with the authoritative source. Unresolved discrepancies remain visible for review. A correction or cancellation needs its own authorized scope and retained evidence.

Agree driver matching, duty state interpretation, timestamps and the identity used to trace each source record. Rehearse a duplicate request and a delayed response during Implementation.