Dispatch and delivery routes

Dispatch starts from reserved stock. Accepted order lines hold inventory reservations against specific positions and stock layers, and the Warehouse Operator works pick tasks that tie each picked quantity to its order line. A shipment in Deliveries groups the lines leaving one warehouse for one order, with the mode (own delivery or external carrier), the carrier reference when there is one, and the title rule copied from the order.

The Warehouse Manager plans delivery routes by hand: a coordinator, an assigned operator, the source warehouse, a transport reference, a planned start and end, and route stops in a stated sequence. Each stop belongs to one shipment and keeps a snapshot of the delivery address, so a later change to the dealer’s contact details does not rewrite where the truck went. Route optimization and live vehicle tracking are outside the app.

• Release the route as a decision. A route moves from pending approval to Released only with stops, an operator, a coordinator and transport evidence, and the Warehouse Manager records the route release decision.
• Dispatch what was picked. A shipment moves to Dispatched with dispatch evidence and a quantity no larger than the verified ready scope. Picking alone does not post cost of goods sold.
• Record each visit separately. delivery attempts record arrival, completion and evidence at a stop. Delivery results split each shipment line into accepted, refused, failed and damaged quantities, and a correction points back to the result it replaces.

Agree which warehouses dispatch, how picking and dispatch locations are set up, and who coordinates routes. Decide when title transfers for each kind of order, at dispatch or at delivery, because title and delivered quantity are tracked separately on delivery lines. Agree what counts as delivery evidence, such as a signed delivery note or a dealer acknowledgment, and who reviews an attempt marked review required. Decide how a stop that is refused or rescheduled is resolved and who closes the route.

A route with several dealer stops leaves the plant warehouse. At one stop the dealer accepts most of the load but refuses part of it because some bags are torn. The operator records the attempt and a result with accepted and damaged quantities. The stop becomes Partial and the shipment becomes partially delivered.

The damaged quantity stays linked to the shipment line, so a return can be authorized against it and the invoice covers only the title-transferred quantity. Once every stop is Delivered, Refused, Failed or Resolved, the route can move to Completed and then Closed.

During the pilot, submit the same delivery attempt twice with the same operation key. The second submission should not add to the delivered quantity. Also try to release a route that has no stops; the release should be refused.

• Delivery route schedule — routes by planned start and end, with operator, coordinator and status.
• Routes awaiting release — routes waiting for the Warehouse Manager’s release decision.
• Shipments in dispatch — shipments from planning through dispatch, partial delivery and exception.

• Dealer order to delivery: From an accepted order through route release to the delivery result at each stop.
• Return to disposition: Authorize a return for refused or damaged quantity and decide what happens to the goods.

Review the implementation plan before connecting a carrier.