Session delivery

A confirmed booking is the starting point for delivery. The Float Instructor checks the member and the scheduled session, then records an attendance entry against that exact booking. The entry identifies the check-in time and the person who recorded it. The booking status can then reflect an attended visit. The member’s plan enrollment holds the resulting consumed and remaining sessions, so the studio can answer both an attendance question and a balance question from connected records.

The distinction between a confirmed reservation and an attended session matters. A payment may be pending while the booking is confirmed. A member can miss a session after a place was reserved. Keep these states separate so reports do not call a reserved place a delivered visit or a receipt a check-in.

• Eligibility. Start from the confirmed booking, its member and the open session it references.
• Check-in. Record the visit time and staff actor on the attendance record.
• Consumption. Update the linked enrollment’s session balance only for the delivered booking.

Agree who may check in a member and when a late arrival becomes a no-show. The instructor’s person record should point to the authenticated user, allowing staff actions to be attributed. Decide how a mistaken check-in is investigated and corrected while retaining the booking and attendance trail. A repeated action should be checked against the original booking and operation key before any second attendance is recorded.

Before opening the first operating day, rehearse one valid check-in, one booking that remains requested and one member enrollment that is no longer active. Compare the enrollment balance before and after the valid case. The manager should be able to see the change alongside the booking status, rather than relying on a verbal handoff.

The instructor opens the evening session and finds a confirmed booking. The member’s enrollment is active and has remaining sessions. At arrival, the instructor records attendance against the booking. The attendance record holds the check-in time and recorder; the booking moves to attended; the linked enrollment shows one more session consumed. A later question about the visit can be answered by following the booking number into its attendance entry.

If the member does not arrive, the team records a no-show outcome under its agreed policy. No attendance entry should be invented to clear the queue. If the instructor sees a requested booking instead of a confirmed one, it goes back to the manager for a booking decision before delivery. This keeps delivery evidence tied to an actual reserved place.

• Open Sessions — Find the session and instructor assignment before check-in.
• Booking Work Queue — Identify confirmed bookings expected for that session.

Read the booking and attendance stages. Review member entitlements.