1. Food Safety & HACCP
  2. Features
  3. Control Points and Evidence
Feature · Control Points and Evidence

Control Points and Evidence

Review deviations, attach evidence and reconcile guarded operations.

OverviewOperation Exceptions
Food Safety & HACCP · Control Points and Evidence

Operation Exceptions

Monitoring records

New
ParentOperation keyActionExpected revisionResult stateFailure reason
PB-87667OK-291ACT-900130FailedFailed mr-467
PB-77636OK-343ACT-269110Needs reviewNeeds review mr-275
PB-56768OK-739ACT-822630FailedFailed mr-670
PB-18008OK-823ACT-686460Needs reviewNeeds review mr-988
PB-71140OK-696ACT-746270FailedFailed mr-349
6 of 6 records
OK-291Monitoring records · MR-90886
Failed
ParentPB-87667
ActionACT-900
Expected revision130
Failure reasonFailed mr-467
Example screen with sample data

What you can do

Follow the operating record

Monitoring receipts identify the action, operation key, expected revision, time and result for guarded changes. They let Operations Lead and Reconciliation Analyst see whether an attempted transition is pending, complete, failed or needs review. A failed receipt is a work item tied to the parent batch, with a reason to inspect before any retry.

Corrective decisions are separate records. Quality Reviewer supplies the decision, reason, reviewer identity and source revision. Record attachments carry the supporting file, evidence type, upload time and visibility. The reviewer can compare the decision with the revision that was actually submitted. A decision for another revision is not a shortcut to release.

When a release reports a failure after an external action, Reconciliation Analyst reads the receipt and the linked local effects first. The analyst compares identity, quantity and revision with any external reference. Only matching expected effects justify completion. If the evidence disagrees, the receipt stays in review and the team investigates the original action. This avoids repeating an external operation simply because its local acknowledgement was delayed.

How the work is organized

  • Read the receipt. Reconciliation Analyst starts with the parent batch, operation key, expected revision and result state.
  • Match the decision. Quality Reviewer records a reason and source revision separately from the operation result.
  • Retain the proof. Attach the supporting file to the parent batch and check its visibility before sharing it.

What to agree during setup

Agree who owns failed and review-needed receipts, who can attach evidence and who may close a reconciled operation. Decide how provider references will enter the record when an outside service is connected. Keep the submitted revision and reviewer reason available to the analyst. Set attachment visibility for the people who need to inspect the case.

Check the handoff on an actual case

Use a submitted hygiene check for a batch whose release receipt needs review. Quality Reviewer records a decision on that revision. Reconciliation Analyst reads the receipt, compares its expected revision with the batch and checks the referenced effect. If an external event exists, match its identity and quantity before completion. Keep a mismatch open, even when the reviewer approved the check. Try the same operation key again only after examining the prior result.

What your team sees

  • Operation Exceptions — Open failed and review-needed receipts from the exception queue.
  • Pending Operation Receipts — Find pending receipts and inspect the effect before retrying.

Follow the work through

See the related process and the data model before rehearsing the handoff. The implementation plan sets the order for loading people, products and live batches.

What it keeps track of

Data model
Corrective actions
Independent reviewer decisions on submitted revisions.
Monitoring records
Durable receipts for guarded operations and their outcomes.
Record attachments
Files and evidence attached to operational records.
Production batches
Customer orders accepted and fulfilled by the kitchen and service team.

Who uses it

Permissions
Reconciliation Analyst
Owns receipt investigation.
Quality Reviewer
Supplies independent decisions; Operations Lead checks whether the requested change actually took effect.

Set up Food Safety & HACCP your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started