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- Freight Brokerage Platform
- Who it's for
- Independent freight brokerages
Independent freight brokerages
A freight brokerage needs to explain which carrier offer was reviewed and how the awarded movement progressed. Freight Brokerage Platform connects offers to their parent loads and retains the authority reference used during review. The Dispatcher prepares the work, while the Transport Supervisor makes the independent award decision through guarded actions.
How Freight Brokerage Platform is set up for you
Carrier offer context
Record the offered USD rate and validity alongside the carrier name. Check authority evidence before asking the supervisor to decide the submitted revision.
Load preparation
Keep the stop sequence and appointment windows with the owned load. The next Dispatcher should understand the movement from its recorded plan.
Delivery follow-up
Retain actual delivery separately from the original promise and inspect the supporting completion result before explaining the outcome.
A freight brokerage needs to explain which carrier offer was reviewed and how the awarded movement progressed. Freight Brokerage Platform connects offers to their parent loads and retains the authority reference used during review. The Dispatcher prepares the work, while the Transport Supervisor makes the independent award decision through guarded actions.
Begin with a warehouse-to-cross-dock movement for a known transport partner. Prepare its organization and owner, then record pickup and delivery stops with clear appointment windows. Use a carrier offer whose identity and authority evidence can be checked by the supervisor.
Rehearse a returned offer with an expired validity date before completing a supported award. The Dispatcher should understand the reason for the return and identify the revised offer when requesting another decision. Inspect the award receipt before communicating completion to the operating team.
Follow the pilot through dispatch and delivery using the resource checks appropriate to the movement. Include an uncertain receipt so the supervisor practices comparing the claimed result with the actual load evidence. Agree who contacts external operators when confirmation is needed. Use the [implementation plan](/freight-brokerage-platform/implementation) to record those responsibilities before expanding the workload.
Features to start with
Roles on the team
- Auditor
- Read authorized evidence and reports. Read-only scoped audit; no write or action execution.
- Transport Supervisor
- Review eligible revisions independently and reconcile operational evidence. Read-only across operational tables; approvals run through guarded actions only.
- Dispatcher
- Prepare assigned operational records and execute eligible reviewed actions. Draft scope only; accepted and posted evidence stays read-only.
- App Administrator
- Maintain organization configuration and membership. Administrative membership does not confer approval or execution authority.
- Admin
- Supports user access setup and the account mapping used by the operating team.
Set up Freight Brokerage Platform your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.