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- Ghost Kitchen Aggregator
- Who it's for
- Delivery-led kitchen networks
Delivery-led kitchen networks
A network can follow driver references and fulfillment observations as orders move through dispatch. Start with the organization that owns the order and the partner definition used for that work. The team can then follow the order status, fulfillment observations and any independent review or external difference from the same source. A practical first case is one where a dispatched order has a driver reference but its receipt needs investigation.
How Ghost Kitchen Aggregator is set up for you
Order ownership
Give each received order a named owner, organization and partner definition so the next person can find it without translating a feed reference by hand.
Review evidence
Keep the selected revision, decision and document reference together when an order needs independent review.
Delivery work
Use the promised time, driver reference and observed event to distinguish preparation, dispatch and delivery work.
Exception follow-up
Assign an action with a due date when the event outcome or confirmed external amount requires investigation.
A network can follow driver references and fulfillment observations as orders move through dispatch. Start with the organization that owns the order and the partner definition used for that work. The team can then follow the order status, fulfillment observations and any independent review or external difference from the same source. A practical first case is one where a dispatched order has a driver reference but its receipt needs investigation.
Choose one operating organization and a partner with a clear active period. Agree driver reference, promised time and observed delivery. Run one ordinary order from receipt through the current delivery status, then rehearse the case where a dispatched order has a driver reference but its receipt needs investigation. Have the owner show the linked partner policy, the reviewer show the decision reason, and the fulfillment coordinator show the event and delivery time. If an external outcome is involved, ask the analyst to compare expected and confirmed amounts using the same order reference.
Set up people and organization records before assigning daily queues. Make the source mapping and snapshot period explicit for the partner feed used in the pilot. When the team reads a report, check its definition, source coverage and validity state rather than treating an unexplained number as a final operating result.
Use the [implementation plan](/ghost-kitchen-aggregator/implementation) to stage the first cycle and the [order review process](/ghost-kitchen-aggregator/processes/order-review-and-routing) to rehearse a decision.
Features to start with
Roles on the team
- Fulfillment Coordinator
- Tracks driver references, fulfillment observations and action ownership.
Set up Ghost Kitchen Aggregator your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.