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- GRC for Banking and Financial Services
- Features
- Evidence and operations
Evidence and operations
Keep attached evidence and failed operation receipts visible beside assessment work.
OverviewFailed operation queue×
GRC for Banking and Financial Services · Evidence and operations
New
Failed operation queue
Operation receipts
| Id | Parent | Action | Operation key | Expected revision | Result state | |
|---|---|---|---|---|---|---|
| IDD-794 | ASS-85001 | ACT-861 | OK-301 | 120 | Failed | |
| IDD-542 | ASS-75395 | ACT-134 | OK-344 | 220 | Needs review | |
| IDD-756 | ASS-58140 | ACT-112 | OK-151 | 740 | Failed | |
| IDD-801 | ASS-96145 | ACT-863 | OK-443 | 30 | Needs review | |
| IDD-520 | ASS-23144 | ACT-227 | OK-108 | 310 | Failed |
6 of 6 records
IDD-794Operation receipts · OR-93722
FailedParentASS-85001
ActionACT-861
Operation keyOK-301
Expected revision120
Failure reasonCut to length
What you can do
Give each item a traceable place
An assessment can carry attachments with a title, evidence type, upload date, uploader and visibility value. Internal and Shared are different choices that need an agreed audience. A test also holds an evidence reference, while a review decision has its own reason. These records work together when the team needs to reconstruct what the reviewer saw at a particular stage.
Operation receipts capture an action, an operation key, the expected assessment revision, occurrence date and result state. Pending, Completed, Failed and needs review distinguish an accepted effect from a request that needs investigation. The receipt can retain external and effect references or a failure reason. It gives an Assessment Owner a place to investigate a repeated or uncertain operation without assuming that a submitted command changed the assessment.
How the work is organized
- Evidence. Attach files to the correct assessment and record their type and audience.
- Receipt. Keep a stable operation key and expected revision with each guarded action.
- Queue. Use Operations Overview to investigate failed tests, pending decisions and failed operations.
What to agree during setup
Define when a document is Internal and when Shared is appropriate. Agree who may upload or view each class of material and how a test’s text reference points to an attachment or external source. Keep source-system credentials and retention rules with the organization that owns them. A title alone cannot establish that an evidence file is the right version for a control test.
For operations, agree the caller’s stable key and the expected revision policy. A retry after a timeout should first inspect the earlier receipt. If the result is Failed or needs review, the team should investigate the failure reason and effect references before attempting another action. Do not classify a Pending operation as completed merely because the request was sent.
Check the handoff on an actual case
Upload a sample document to the assessment as Internal and confirm the intended reviewer can find it while an out-of-scope user cannot. Reference it from a control test and ask the reviewer to locate the same evidence. Then submit a guarded assessment action with a known operation key and revision. If the response is uncertain, inspect the receipt before retrying.
Use a failed receipt to rehearse the exception queue. The owner should identify the action, expected revision, reason and linked assessment before resolving the issue. The reviewer should be able to distinguish a failed operation from a failed control test and a pending review decision. Each requires a different next step even when they appear together in Operations Overview.
What your team sees
- Failed operation queue — Inspect failed and needs-review receipts with their reasons.
- Control test exceptions — See failed and inconclusive tests that require evidence review.
- Assessments in review — Follow assessment decisions waiting for judgment.
Follow the work through
What it keeps track of
Data model- Record attachments
- Evidence files attached to an assessment with a visibility scope.
- Operation receipts
- Idempotent execution receipts for guarded operations on assessments.
- Assessments
- Scoped assessment engagements driven through a status lifecycle.
- Assessment tests
- Individual control tests executed under an assessment.
- Review decisions
- Independent reviewer decisions recorded against an assessment revision.
Who uses it
Permissions- Assessment Owner
- , Independent Reviewer, Admin.
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