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  3. Group policies
Feature · Group policies

Group policies

Follow each employer policy from its first draft through reviewed issue and active cover.

OverviewActive policy register
Group Insurance Admin · Group policies

Active policy register

Policies

New
Record numberSubjectStatusEffective dateExpiry dateCarrier policy ID
PLC-22739Active plc-740Active09 Oct14 OctCPI-513
PLC-36575Active plc-925Active05 Oct10 OctCPI-431
PLC-18465Active plc-849Active07 Oct13 OctCPI-441
PLC-36379Active plc-127Active24 Oct01 NovCPI-786
PLC-59553Active plc-133Active23 Oct31 OctCPI-666
6 of 6 records
Active plc-740Policies · PLC-22739
Active
Effective date09 Oct
Expiry date14 Oct
Carrier policy IDCPI-513
Example screen with sample data

What you can do

Group policies in daily work

Follow each employer policy from its first draft through reviewed issue and active cover. A policy joins the employer organization, policyholder group and assigned team member to a dated premium and coverage period. The coordinator starts with the group and effective date, then gives the policy a record number and subject that the insurer can recognize. A policy marked under review needs a decision on the same revision that will be issued. The underwriter records approval, rejection or return with a reason; a later edit changes the revision being considered.

How the work is organized

  • Prepare. Insurance Coordinator links the employer organization, policyholder group and assigned owner to the draft policy.
  • Decide. Authorized Underwriter checks the exact policy revision and records approval, rejection or return with a reason.
  • Issue. Insurance Coordinator retains the carrier identity and issue date, then checks the resulting receipt and policy status.

The carrier policy identifier and issue date belong to the issued policy. Keep them beside the reviewed policy revision and the operation receipt so the team can trace what was sent, what came back and which local state changed. An Active policy represents the effective cover the team administers. A premium receipt remains a separate financial event.

Before issue, compare the decision’s source revision with the current policy revision. A returned policy goes back to the coordinator with its reason; changing it calls for another independent decision. After issue, inspect the carrier identity, issue date and receipt together. A pending receipt needs follow-up even if the policy screen has changed status.

What to agree during setup

Agree which organization owns each policy, who can prepare a revision, and which underwriter can decide it independently. Set a rule for carrier identifiers, effective dates and expired or cancelled policies. Define how a returned review reaches the coordinator without erasing the earlier decision.

Check the handoff on an actual case

Take an employer renewing cover for a new period. The coordinator records the group, premium and owner, adds dated coverage lines, and submits the policy. The underwriter reviews the exact revision. On issue, the coordinator retains the carrier identifier and issue date, checks the coverage period, and reconciles the operation receipt. The team can then distinguish issued paperwork from active cover and from premium received.

What your team sees

  • Policies awaiting review — Shows policy revisions waiting for an independent decision.
  • Active policy register — Shows current cover with dates and carrier identity.

Follow the work through

Follow policy review and issue, then check the data model for the links between the employer, owner, decision and issue evidence.

What it keeps track of

Data model
Policies
Group insurance policies with lifecycle, premium and carrier issuance state.
Organizations
Employer and broker organizations serviced by the group insurance operation.
Policyholders
Policyholder groups with contact and eligibility context.
Team members
Internal team members with their organization membership and role scope.
Review decisions
Independent reviewer decisions recorded against a policy revision.
Operation receipts
Idempotent receipts for guarded operations with result state and effects.

Who uses it

Permissions
Insurance Coordinator
Prepares and follows the policy.
Authorized Underwriter
Makes the independent decision.
App Administrator
Maintains organization and membership context.
Auditor
Reads the resulting evidence.

Set up Group Insurance Admin your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started