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- Group Insurance Admin
- Features
- Premiums and payments
Premiums and payments
Read premium receipt and benefit payment evidence beside the policy and claim they affect.
OverviewReceipts needing reconciliation×
Group Insurance Admin · Premiums and payments
New
Receipts needing reconciliation
Operation receipts
| Parent | Operation key | Action | Result state | Occurred at | Failure reason | |
|---|---|---|---|---|---|---|
| PLC-57337 | OK-907 | ACT-910 | Pending | 17 Oct | Cut to length | |
| PLC-37213 | OK-733 | ACT-158 | Failed | 13 Oct | Weld frame | |
| PLC-75970 | OK-913 | ACT-809 | Needs review | 13 Oct | Drill and tap | |
| PLC-66723 | OK-367 | ACT-775 | Pending | 03 Oct | Deburr | |
| PLC-34235 | OK-225 | ACT-446 | Failed | 21 Oct | Assemble |
6 of 6 records
OK-907Operation receipts · OR-76254
PendingParentPLC-57337
ActionACT-910
Occurred at17 Oct
Failure reasonCut to length
What you can do
Premiums and payments in daily work
Read premium receipt and benefit payment evidence beside the policy and claim they affect. The premium amount on a policy states the agreed policy amount. A premium receipt records money separately with amount, received date, provider event identity and verification state. The team can therefore review an issued policy without assuming that the premium has arrived. Receipts linked to the same policy can be inspected against the policy amount and dates.
How the work is organized
- Read the premium. Insurance Coordinator compares the policy premium with separately received and verified premium events.
- Read the benefit. Authorized Underwriter compares the approved claim benefit with verified claim payments.
- Reconcile. Authorized Underwriter follows uncertain provider events through the operation receipt before settlement.
A claim payment links to both the claim and its authorized decision. The payment amount, paid date, provider event identity and verified flag explain what was confirmed. An approved benefit is a decision ceiling, while one or more payments are financial effects. The claim reaches settlement only after the confirmed payments are reconciled with that decision.
A provider event identity distinguishes a confirmed payment from a repeated notification. The receipt or payment record also holds its amount, date and verification state. Keep an unconfirmed event open for follow-up. When the payment is verified, compare cumulative paid amount with the approved benefit before the claim is settled. A premium receipt does not change the policy’s issue date.
What to agree during setup
Agree which payment provider event is authoritative, how duplicate event identities are handled, and who verifies receipts. Define the reconciliation cutoff and what happens when payment confirmation is delayed. Keep unverified events visible for follow-up, and preserve the original event reference when a correction is needed.
Check the handoff on an actual case
Suppose a carrier issues a group policy and the employer pays later. The coordinator sees the issue date and premium on the policy; the verified receipt shows the later received date. If a claim is approved for a benefit, the underwriter can compare the authorized amount with verified payments. A pending payment outcome remains open until a provider event confirms the amount paid.
What your team sees
- Premium Receipts Register — Shows premium events and verification beside the related policy.
- Claim Payments Register — Shows paid dates, provider event identities and verification for claim payments.
Follow the work through
Follow claim decision and benefit settlement, then check the data model for the separate policy premium, premium receipt, claim decision and claim payment.
What it keeps track of
Data model- Policies
- Group insurance policies with lifecycle, premium and carrier issuance state.
- Premium receipts
- Premium receipts recorded separately from policy issuance.
- Claims
- Claims reported against a policy with loss and reported evidence.
- Claim decisions
- Authorized insurer claim decisions with approved benefit amounts.
- Claim payments
- Verified claim payments recorded against an approved decision.
- Operation receipts
- Idempotent receipts for guarded operations with result state and effects.
Who uses it
Permissions- Insurance Coordinator
- Follows policy premium receipt evidence.
- Authorized Underwriter
- Reconciles approved benefit and payment evidence.
- Auditor
- Reads the retained events.
Set up Group Insurance Admin your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.