1. Group Insurance Admin
  2. Features
  3. Premiums and payments
Feature · Premiums and payments

Premiums and payments

Read premium receipt and benefit payment evidence beside the policy and claim they affect.

OverviewReceipts needing reconciliation
Group Insurance Admin · Premiums and payments

Receipts needing reconciliation

Operation receipts

New
ParentOperation keyActionResult stateOccurred atFailure reason
PLC-57337OK-907ACT-910Pending17 OctCut to length
PLC-37213OK-733ACT-158Failed13 OctWeld frame
PLC-75970OK-913ACT-809Needs review13 OctDrill and tap
PLC-66723OK-367ACT-775Pending03 OctDeburr
PLC-34235OK-225ACT-446Failed21 OctAssemble
6 of 6 records
OK-907Operation receipts · OR-76254
Pending
ParentPLC-57337
ActionACT-910
Occurred at17 Oct
Failure reasonCut to length
Example screen with sample data

What you can do

Premiums and payments in daily work

Read premium receipt and benefit payment evidence beside the policy and claim they affect. The premium amount on a policy states the agreed policy amount. A premium receipt records money separately with amount, received date, provider event identity and verification state. The team can therefore review an issued policy without assuming that the premium has arrived. Receipts linked to the same policy can be inspected against the policy amount and dates.

How the work is organized

  • Read the premium. Insurance Coordinator compares the policy premium with separately received and verified premium events.
  • Read the benefit. Authorized Underwriter compares the approved claim benefit with verified claim payments.
  • Reconcile. Authorized Underwriter follows uncertain provider events through the operation receipt before settlement.

A claim payment links to both the claim and its authorized decision. The payment amount, paid date, provider event identity and verified flag explain what was confirmed. An approved benefit is a decision ceiling, while one or more payments are financial effects. The claim reaches settlement only after the confirmed payments are reconciled with that decision.

A provider event identity distinguishes a confirmed payment from a repeated notification. The receipt or payment record also holds its amount, date and verification state. Keep an unconfirmed event open for follow-up. When the payment is verified, compare cumulative paid amount with the approved benefit before the claim is settled. A premium receipt does not change the policy’s issue date.

What to agree during setup

Agree which payment provider event is authoritative, how duplicate event identities are handled, and who verifies receipts. Define the reconciliation cutoff and what happens when payment confirmation is delayed. Keep unverified events visible for follow-up, and preserve the original event reference when a correction is needed.

Check the handoff on an actual case

Suppose a carrier issues a group policy and the employer pays later. The coordinator sees the issue date and premium on the policy; the verified receipt shows the later received date. If a claim is approved for a benefit, the underwriter can compare the authorized amount with verified payments. A pending payment outcome remains open until a provider event confirms the amount paid.

What your team sees

  • Premium Receipts Register — Shows premium events and verification beside the related policy.
  • Claim Payments Register — Shows paid dates, provider event identities and verification for claim payments.

Follow the work through

Follow claim decision and benefit settlement, then check the data model for the separate policy premium, premium receipt, claim decision and claim payment.

What it keeps track of

Data model
Policies
Group insurance policies with lifecycle, premium and carrier issuance state.
Premium receipts
Premium receipts recorded separately from policy issuance.
Claims
Claims reported against a policy with loss and reported evidence.
Claim decisions
Authorized insurer claim decisions with approved benefit amounts.
Claim payments
Verified claim payments recorded against an approved decision.
Operation receipts
Idempotent receipts for guarded operations with result state and effects.

Who uses it

Permissions
Insurance Coordinator
Follows policy premium receipt evidence.
Authorized Underwriter
Reconciles approved benefit and payment evidence.
Auditor
Reads the retained events.

Set up Group Insurance Admin your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started