These cookies are required for the website to function properly. They ensure security, enable basic features like page navigation, and store user session data. You cannot disable these cookies.
- Guest Feedback & Reviews
- Get started
Get Guest Feedback & Reviews running in four steps.
Create your workspace and prepare a complete reservation rehearsal.
Create your account
Click Start now and create your ERP.AI account.
Start nowDownload Proto
Proto is the desktop app you use to set up Guest Feedback & Reviews. It runs on macOS, Windows and Linux.
Download ProtoMake it yours
Open Guest Feedback & Reviews in Proto and adjust fields, steps, roles and approvals to match how your team works.
Implementation planBring your data and team
Import your records, then invite your team and assign their roles.
See the roles
Create your account
Click Get started to create your ERP.AI account. Use Proto to configure Guest Feedback & Reviews for your property and invite the people who manage units, front desk work, charges and payments.
Prepare the first operating cycle
Choose a small set of units, load their types and capacities, then add the dated rate plans that cover the pilot period. Set up staff accounts and booking parties. Run a requested stay through confirmation, arrival, service tasks, an outlet booking, charges, payment reconciliation and checkout. Use implementation as the sequence for the rehearsal.
Review before release
Have the Property Manager check unit and rate decisions, Front Desk Agent check arrival and service records, and Finance Officer check posted charges against confirmed payments. Test an overlapping booking and a pending payment before adding more units or outlets. Keep the decision owner for each exception clear.
Set up Guest Feedback & Reviews your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.