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- Homestay / B&B Management
- Who it's for
- Homestay properties
Homestay properties
A homestay may have a small number of units and highly personal guest service. The reservation still needs a stable guest party, dates, unit and status. Service tasks record cleaning, maintenance or guest requests against the same stay so a substitute host can see what remains to do.
How Homestay / B&B Management is set up for you
Stay record
Keep guest, unit, arrival, departure and status together for every visit.
Work handoff
The Property Manager reviews capacity and date fit before an authorized Front Desk Agent submits confirmation. A linked task and a named assignee help the next person handle a late arrival or a maintenance issue.
Account review
Compare posted charges with confirmed payments before the departure decision.
A homestay may have a small number of units and highly personal guest service. The reservation still needs a stable guest party, dates, unit and status. Service tasks record cleaning, maintenance or guest requests against the same stay so a substitute host can see what remains to do.
The first setup decision is who may commit a room and who may release it after a guest leaves. Use the existing unit and reservation states during the rehearsal. Ask the desk to find the guest's record, the assigned room and any unfinished work without relying on a separate note. If a charge or payment is involved, have Finance Officer read it from the linked reservation.
Pilot one property, its units and the next operating cycle. Check the guest contact records, the unit numbers people actually use and the meaning of Available, Cleaning and Maintenance. Walk through an amended departure date before relying on the schedule for new commitments.
Review [the implementation sequence](/homestay-bb-management/implementation) with the people who will use the property records each day. Keep the first group of reservations small enough to check every linked guest and unit, then add historical stays after the team agrees how corrections are handled.
Features to start with
Roles on the team
- Front Desk Agent
- Captures assigned stays and service work and evidence.
- Property Manager
- Owns stays and service setup, planning and assigned operational work.
Set up Homestay / B&B Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.