1. Hospitality CRM
  2. Integrations
Reference

Integrations

Plan the external systems that supply rates, availability and downstream fulfillment.

  • Hospitality CRM
  • Property management and reservations
  • Rate source
  • Identity mapping

Systems to connect

  • Property management and reservations. Define how an approved group stay request reaches the team that checks availability, holds inventory and confirms a reservation.
  • Rate source. Supply effective exchange rates for the currencies used by operating organizations when planning cross-currency reviews.
  • Identity mapping. Map people to their user and team member records so an action resolves to the correct actor and organization.

Agree how attached evidence files are retained and which are internal or shared.

How connections are governed

Name an owner for each connection, the system that remains authoritative for its data, and the acknowledgement needed before a downstream effect is counted as complete. Keep external references on operation receipts where a guarded action crosses a boundary. Reconciliation compares the declared action with local evidence; a missing or different effect should remain visible for investigation. Start with one organization and a small set of real cases before wider import.

Review the evidence process.

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