1. Network Inventory Management
  2. Features
  3. Work orders
Feature · Work orders

Work orders

Plan asset work with an owner, due date and requested quantity.

OverviewActive Stock Items
Network Inventory Management · Work orders

Active Stock Items

Stock items

New
NameCodeBase unitTracking modeActive
Item 841CDE-683BU-552NoneYes
Item 728CDE-842BU-449LotYes
Item 789CDE-840BU-296SerialYes
Item 391CDE-525BU-437NoneYes
Item 722CDE-908BU-864LotYes
6 of 6 records
Item 841Stock items · SI-86662
None
CodeCDE-683
Base unitBU-552
ActiveYes
Example screen with sample data

What you can do

Keep a parent for the entire job

A work order is the common record for planned network asset activity. The clerk records a subject, organization, owner, due date, requested quantity, item and location. Its revision helps the supervisor know which scope is under review. An assignment, decision, attachment, evidence entry or receipt can then refer back to that parent.

Open Work Orders gives the team its current queue. The owner can check the owner column in Open Work Orders. Stock Requests Register keeps the full work order history in one list, so a supervisor can compare drafts, work under review and approved work waiting for execution. Operations Overview ranks late work beside failed operation receipts and escalated decisions when daily attention needs to shift.

How the work is organized

  • Plan. Inventory Clerk prepares the source record against an active asset and eligible worker.
  • Review. Inventory Supervisor checks the scope and current revision before approving it.
  • Execute. Evidence and receipts attach to the same parent so completion can be reconciled.

The work order is the place to discuss scope. A requested quantity is the amount the team intends to authorize. An item code, base unit or asset location can add context, but the linked item and asset records keep the identities consistent. When the work changes, the supervisor should inspect the current revision rather than a copied message about an older request.

What to agree during setup

Agree who may create work orders, who assigns owners, and which due dates require attention on Operations Overview. Decide how a site name in the asset directory relates to the location chosen on a work order. Choose a subject pattern that makes the work recognizable without putting the entire plan into free text.

Use the same quantity unit that the linked item uses. A reviewer needs to see whether the number represents units of stock, ports, or another local work measure before accepting scope. Keep the request and later evidence comparable. The review decision is a separate record; a visible Approved status should be traceable to that decision and its revision.

Check the handoff on an actual case

Create a draft order for a device at a known location. Assign an owner and due date, choose the stock item and enter the requested quantity. Ask the owner to find it in Open Work Orders by the owner and due date. Add a held port assignment and a record attachment, then open the parent and verify both are visible in context.

Submit the order for review. The supervisor should find it through Open Work Orders, inspect the current revision and decide from the linked evidence. After execution, compare the original request with posted evidence and the operation receipt. A failed receipt should point back to this work order, so the team can fix the cause without losing the earlier attempt.

What your team sees

  • Open Work Orders — Current draft, review and approved work with owner and due date.
  • Stock Requests Register — The full work order list with status and owner for follow-up.

Follow the work through

What it keeps track of

Data model
Work orders
Planned and executed asset work; the parent record for evidence, port assignments, decisions and receipts.
Assets
Network assets and sites directory; each asset belongs to one organization.
Stock items
Stock keeping units with base unit, tracking mode and reorder settings.
Team members
Warehouse staff and reviewers linked to an organization and platform user.
Port assignments
Port assignment records raised against a parent work order, with status, revision and expiry.
Record attachments
Documents and links attached to operational records.
Review decisions
Approved, rejected, returned or escalated decisions on source records.
Work evidence
Evidence ledger for a parent work order: occurrence, quantity, revision and review state.
Operation receipts
Recorded, verified, failed or corrected operation evidence.

Who uses it

Permissions
Inventory Clerk
Prepares and updates work.
Inventory Supervisor
Reviews authorized scope.
App Administrator
Maintains team access; Auditor reads the parent and linked evidence.

Set up Network Inventory Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started