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  1. Patient Portal
  2. Features
  3. Specialty operations
Feature · Specialty operations

Specialty operations

Attach specimen progress and medication dispensations to the right encounter.

OverviewSigned clinical notes
Patient Portal · Specialty operations

Signed clinical notes

Clinical notes

New
EncounterAuthorNote typeSigned atStatus
ENC-5350NT-38312 OctSigned
ENC-9586NT-42007 OctSigned
ENC-7694NT-98924 OctSigned
ENC-5729NT-99227 OctSigned
ENC-8818NT-60819 OctSigned
6 of 6 records
NT-383Clinical notes · CN-10297
Signed
EncounterENC-5350
Signed at12 Oct
Example screen with sample data

What you can do

Keep specialty evidence with the visit

A specimen record points to an encounter and carries its type, collection date, accession number and processing status. The team can see whether an order was collected, received, tested or rejected. That progression makes the specimen’s current operational state visible alongside the visit that led to it. The accession number gives staff a reference when coordinating with the laboratory that processes the sample.

A pharmacy dispensation also points to an encounter. It records the medication, lot number, quantity, unit and authorizing person. This is a record of a dispensation, not a general prescribing history. Keeping the lot and quantity with the visit helps staff check what was supplied in a particular episode of care. The authorizing person points to a staff record, which can be reviewed against professional privilege information when required by clinic policy.

How the work is organized

  • Specimen progress. The Licensed Clinician records collection details and updates the specimen’s status as processing proceeds.
  • Dispensation evidence. The clinician records medication, lot, quantity, unit and authorizer against the encounter.
  • Review. The Clinical Reviewer sees specialty evidence in the context of the encounter and its signed note.

What to agree during setup

Agree who enters specimen orders and who records collection, receipt and test completion. Define when a rejected specimen needs a new record and how the accession number is obtained. For dispensations, decide how the team confirms the lot and unit at the point of supply. Make the authorization check explicit in the clinic’s operating procedure. A named authorizer is useful only when staff verify that the person is right for the work.

For a visit that includes a specimen, the clinician records the specimen against the encounter. The collection date and accession number travel with its status as it moves through receipt and testing. If the sample is rejected, the team leaves that state visible and coordinates a replacement through the clinic’s usual process. If medication is dispensed during the same visit, its lot and quantity are captured in a separate record against that encounter.

Check the handoff on an actual case

Use an encounter with one collected specimen and one dispensation. Confirm both records point to the intended visit and patient through the encounter. Move the specimen through receipt and testing, then rehearse a rejection on a separate sample. Check that the dispensation shows its lot, quantity, unit and authorizing person. Have the reviewer read these records alongside the signed clinical note before the encounter is closed.

What your team sees

  • Specimens in transit — Find ordered, collected and received samples that need the next processing update.
  • Encounters awaiting review — Examine specialty evidence with the visit before completion.

Follow the work through

See specimen and dispensation review, then encounter review. The data model shows the encounter links.

What it keeps track of

Data model
Specimens
Lab specimens and their processing state
Pharmacy dispensations
Medication dispensations with lot and quantity
Encounters
Patient visits and care episodes
Clinical notes
Attributed clinical documentation
People
Clinic staff and clinicians
Clinical privileges
Verified clinician privileges

Who uses it

Permissions
Licensed Clinician
Captures specialty records.
Clinical Reviewer
Examines the evidence.
Clinical Governance Administrator
Maintains privilege records.

Set up Patient Portal your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started