Revision Requests

Track client and studio feedback from first report through verification. A contributor records the request title, client project, severity, note and owner. Open requests enter the triage workflow. When an open request has severity, the workflow changes it to Triaged and writes an operation receipt. An attempt against a request in another state, or without severity, is blocked and also recorded.

• Capture the request. Record feedback, severity, owner and project while the client change is still clear.
• Triage from Open. A request with severity moves to Triaged and leaves an operation receipt.
• Verify the result. Follow the owner through in progress and Fixed before a person marks the work Verified.

A client asks for a revised headline on a campaign asset. The studio records the feedback on the related project, marks severity and assigns an owner. After triage, the contributor works it through in progress and Fixed. The project manager checks the result before marking it Verified and eventually Closed.

Agree who may raise a request, who decides severity, and who verifies the work. Use the project reference to keep feedback with the right engagement. Decide what evidence belongs in the feedback note or attached file, and when a request becomes a task in the package plan. Agree who raises requests, who chooses severity and who verifies completed work. Decide when a request also needs a task in the package plan. Keep feedback and attachment references with the same project so the reviewer can inspect the original request.

Rehearse an Open request with severity and confirm it becomes Triaged with a successful receipt. Try one without severity and one already Triaged; both should remain unchanged and leave a failed receipt. Then move a fixed request to verification and make sure the owner and client project stay visible. Submit an Open request with severity and inspect its successful triage receipt. Repeat without severity, then retry after the request is Triaged; each attempt should leave the request unchanged and record failure. Once work is Fixed, the project manager checks the result before marking it Verified.

• Open Revision Requests — Lists active feedback with severity, project and owner.
• Delivery Exception Queue — Points to Fixed requests still waiting for verification.

Follow revision triage for the guarded move from Open to Triaged. Use studio delivery when the revision creates task work.