1. Port & Terminal Management
  2. Features
  3. Stops and delivery evidence
Feature · Stops and delivery evidence

Stops and delivery evidence

Keep ordered stops, service windows and proof references with the load.

OverviewPartner Directory
Port & Terminal Management · Stops and delivery evidence

Partner Directory

Transport partners

New
NameCodeActiveContact nameOrganization
Partner 616CDE-732Contact 973ORG-4353
Partner 849CDE-314Contact 952ORG-7023
Partner 751CDE-409Contact 403ORG-6232
Partner 401CDE-606Contact 721ORG-4329
Partner 399CDE-160Contact 325ORG-5824
6 of 6 records
Partner 616Transport partners · TP-23571
CodeCDE-732
Active✓
Contact nameContact 973
OrganizationORG-4353
Example screen with sample data

What you can do

Read the journey from its stops

Each load can have ordered pickup, delivery or service stops. A stop belongs to a parent load and carries a line number, revision and sequence. Address and window times describe the expected visit. Actual arrival and departure times show what occurred, while a proof reference points the team to the supporting record. This gives the Dispatcher a way to explain the load’s path without compressing every event into the load’s status.

The load itself carries promised delivery, actual pickup and actual delivery times. The stop detail gives context when the overall promise and actual outcome differ. Record attachments on the load can hold the documents the team uses during review; their title, evidence type, visibility and uploader make the evidence easier to trace.

How the work is organized

The Dispatcher reviews the load and its stop plan. The Transport Supervisor and Auditor inspect the resulting route and evidence within their authorized scope.

  • Ordered sequence. Stop position and line number keep pickup and delivery work understandable.
  • Service window. Start and end times show the planned visit interval.
  • Recorded arrival. Actual times and proof reference help explain the outcome.

What to agree during setup

Agree which stops are required for a routine container movement and how the address should be written. Decide whether the stop window reflects a carrier appointment, terminal slot or customer delivery agreement. Define the source for actual arrival and departure and who records a correction when a timestamp is wrong. Choose how a proof reference maps to the document or event system already used by the team.

An attachment’s visibility matters when external parties and internal reviewers share a load. Decide which evidence should be shared and who may upload it. During import, preserve the stop order and parent load reference; a list of addresses without sequence loses the dispatch plan.

Check the handoff on an actual case

A load has a terminal pickup followed by a delivery stop. The ordered stops show each address and window; the Dispatcher checks that the load’s promised delivery agrees with the second stop’s plan. The transport partner receives the operating details through the team’s established process. When the driver arrives, the corresponding stop’s actual arrival and departure times show what occurred.

Suppose the terminal pickup runs late. The Dispatcher can see the missed window on Load Stop Windows and mark the overall load as an exception if required by the team’s policy. The proof reference and any uploaded document remain attached to the load. The supervisor uses those records when examining why actual delivery differed from the promise.

What your team sees

  • Load Stop Windows — Stops whose windows have begun, with planned and actual times.
  • Active Loads — Current load promises and responsible owners.
  • Operations Overview — Authorized activity for the load’s owner and organization.

What it keeps track of

Data model
Load stops
Ordered pickup, delivery and service stops belonging to a load.
Loads
Freight and terminal loads moving through plan, dispatch, transit and delivery.
Record attachments
Supporting documents and evidence files attached to a load.
Transport partners
Eligible carriers and terminal partners used as load counterparties.

Who uses it

Permissions
Dispatcher
, Transport Supervisor and Auditor.
Dispatcher
S review the route detail and prepare supporting load evidence.

Set up Port & Terminal Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started