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  1. Real Estate + CRM + Accounting
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  3. Independent review
Feature · Independent review

Independent review

Record who approved, rejected or returned a property instruction and the revision they examined.

OverviewInstruction review inbox
Real Estate + CRM + Accounting · Independent review

Instruction review inbox

Instructions

New
Record numberSubjectRequested amount USDInstrumentRevisionCounterparty
INS-23856Review ins-862770INS-578470CNT-7503
INS-63819Review ins-584510INS-106720CNT-2910
INS-39576Review ins-215770INS-388670CNT-5965
INS-65948Review ins-118360INS-733740CNT-2414
INS-38569Review ins-205400INS-495560CNT-9064
6 of 6 records
Review ins-862Instructions · INS-23856
Requested amount USD770
InstrumentINS-578
Revision470
CounterpartyCNT-7503
Example screen with sample data

What you can do

Put the decision beside the scope

Review is a separate action from preparation. The decision record links to the parent instruction, its source revision and the team member who decided. It stores the decision, date, reason and operation key. That history lets an Operations Manager answer which scope was approved and why. It also prevents a later change to the instruction from inheriting an old decision without another review.

The reviewer checks the requested amount, instrument and mandate against the counterparty eligibility context. Approval authorizes the checked revision. Rejection closes the request as rejected. Return sends it back for correction. A property statement later has its own submitted revision and independent finance decision, because approval of the parent instruction does not by itself establish the statement’s contents.

How the work is organized

  • Current scope. The reviewer opens the instruction and supporting attachments, then compares the amount, counterparty and instrument with the mandate.
  • Recorded decision. The reviewer records an approve, reject or return decision with a reason against the exact source revision.
  • Separated duties. The preparer and the independent decision maker are distinct people; the decision is visible to those coordinating the next handoff.

What to agree during setup

Name the staff who can prepare and those who can decide. Decide what supporting evidence must be attached for each operation and whether an internal or shared attachment is appropriate. Agree the reason detail needed for returned or rejected instructions so the owner can correct the request without guessing. Connect each team member to a user account so decisions can be attributed to a person.

For a finance review of a property operating statement, agree the source of the property identity, period end, collected rent and ledger reference. The reviewer should see the supporting evidence and the same parent and revision that the submitted statement names. The statement can advance only when that specific scope has a valid independent decision and confirmed source authority.

Check the handoff on an actual case

The Operations Analyst submits a request for a property manager after entering the requested amount and attaching the mandate. The Independent Reviewer finds the amount in the mandate, checks the instrument and marks approval for that revision. The Provider Coordinator can then proceed with the authorized identity.

In a second pass, change the amount before submission. The earlier approval still describes the previous revision. The reviewer must see the new scope and make another decision. In a third pass, let the preparer try to approve their own work; the access rehearsal should reject that action. These checks matter more than simply seeing an approved label on the instruction.

What your team sees

  • Instruction review inbox — Instructions awaiting an independent decision with amount, instrument and revision visible.
  • Decision history — Every decision tied to the parent, reviewer, revision and reason.
  • Submitted property statements — Statement scope waiting for finance review.

Follow the work through

What it keeps track of

Data model
Review decisions
Independent reviewer decisions recorded against an instruction revision.
Instructions
Authorized property operation instructions with lifecycle status, requested amount and revision control.
Property statements
Property operating statements submitted for reconciliation against an instruction.
Record attachments
Supporting documents attached to an instruction with visibility scope.
Team members
People who prepare, review and administer property operations, linked to their platform identity.

Who uses it

Permissions
Independent Reviewer
Decides instruction scope.
Finance Reviewer
Decides statement scope.
Operations Analyst
Prepares the source work.
Operations Manager
Audits decisions and escalations.

Set up Real Estate + CRM + Accounting your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started