Batch release

A batch ticket belongs to a parent production order and an organization. Its status and revision let the team distinguish a draft, a submitted request, a reviewed decision and a completed release. The ticket carries a table code, sent time, guest count and delivery reference. Those details must be checked against supporting evidence before the supervisor decides whether the submitted scope can proceed.

The Order Coordinator prepares the ticket for a service. A Kitchen Supervisor reviews the current revision independently, records the decision and reason, and leaves the original submission traceable. Approval permits the guarded release; it does not by itself prove that the release occurred. The ticket becomes Completed only after its expected effects have persisted and can be verified.

• Submission. Tie the ticket to its parent order and confirm the table, timing, guest and delivery details.
• Decision. Have a supervisor review the frozen submitted revision and record an independent decision.
• Release result. Compare the operation receipt and local effects before treating the ticket as completed.

Decide who enters table codes and delivery references, and which evidence proves the service details. Name the supervisor who is eligible to decide a submitted ticket, with a different person preparing the request. Agree how a changed guest count is handled after submission: the revision must be reconsidered rather than quietly altered underneath an earlier decision. Define what a rejection or return means for the next submitted revision.

Pilot an ordinary ticket and one with a mismatched delivery reference. The ordinary ticket should reach the supervisor with the parent order and supporting record available. The supervisor’s approval records a reason and source revision. Release then creates an operation result that can be checked against the expected effects. The mismatched ticket should remain under review or be rejected; its earlier submission and decision should remain visible.

Open Pending Batch Release for a ticket linked to an accepted order. Compare its guest count with the order’s portions and its sent time with the service plan. Inspect any Record Attachment used as evidence, then have the Kitchen Supervisor record the decision. If the approved ticket’s release attempt fails, Operation Exceptions shows the failure reason and operation key. The team should resolve that exception before claiming the ticket is complete.

A retry with the same operation key should return the earlier result rather than repeat a release. If the ticket was changed after the decision, compare revisions before acting. The Reconciliation Analyst can then match the ticket, decision, receipt and effects. This is especially useful when external delivery evidence arrives later than the local preparation record.

• Pending Batch Release — Find submitted tickets awaiting the supervisor’s decision.
• Draft Batch Tickets — Review ticket details before submission.
• Operation Exceptions — Follow release attempts that need investigation.

Follow batch review for submission and decision, then correction and reconciliation for a disputed release.