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- Dropshipping SCM
- Who it's for
- Multi-organization operators
Multi-organization operators
An operator may run drop-ship orders for several organizations. Each organization has its own code, time zone and currency, while customers and team members belong to an organization. Customer orders and supplier routes carry organization references so the team can read each decision in the correct operating context.
How Dropshipping SCM is set up for you
Organization identity
Use stable codes for customer and operating organization records.
Review ownership
Check the order owner, route organization and reviewer before recording a decision.
Comparable evidence
Keep order amounts and provider payment events in their recorded units and references when reviewing a cross-organization queue.
An operator may run drop-ship orders for several organizations. Each organization has its own code, time zone and currency, while customers and team members belong to an organization. Customer orders and supplier routes carry organization references so the team can read each decision in the correct operating context.
Pilot one organization first. Load its customers, products and active team members, then run an order through supplier review and a partial shipment. Add another organization only after staff can explain how order access, provider references and supplier routes remain separated. Test an account assigned to the first organization against an order from the second. Review the time zone used for promised dates and dated events before sharing exception reports across organizations.
When reviewing across organizations, keep each order, customer and route in its original operating scope. A shared exception meeting can compare the work, but staff should open the source order before changing anything. Keep the order owner visible during that review. Include a case where the same SKU appears in both organizations and confirm that the customer and staff references still point to the intended organization.
[Review access](/scm-for-dropshipping/roles) and [inspect the data model](/scm-for-dropshipping/data-model).
Features to start with
Roles on the team
- Admin
- Maintains organization setup, team access and operating records.
- Order Coordinator
- Owns customer order preparation and follows promised dates and line quantities.
- Order Reviewer
- Records independent decisions on the current order revision.
- Supplier Coordinator
- Prepares routes and records supplier references and acknowledgements.
- Payment Analyst
- Checks provider evidence and resolves payment exceptions.
Set up Dropshipping SCM your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.