Programs and eligibility

Program Administrator maintains the program name and code under the training provider organization. Contact details and an address identify the person and place associated with delivery. The eligibility note explains what the learning team should check when preparing a request for that offering. An active setting distinguishes the programs intended for current use.

Learning Coordinator selects the program when preparing the cohort request. This gives the acceptance decision a definite context: the team can inspect the same offering, eligibility note and delivery contact before agreeing to proceed. A recognizable program code also helps staff distinguish similarly named offerings when an organization runs several skill-development tracks.

• Offering identity. The program name and code identify the training being requested. Keep them consistent with the information used by the delivery team so the request does not depend on an informal title.
• Entry requirements. The eligibility note gives the coordinator a place to start the acceptance discussion. Agree the evidence needed to confirm those requirements and retain relevant supporting files with the request.
• Provider context. Each program belongs to an organization with its own active setting, time zone and currency. Team membership connects staff to the provider and their platform account for authorized work.

Choose the program coding convention and name who maintains the offering details. Decide how the eligibility note distinguishes an entry requirement from general advice. The Program Administrator should know who can answer an unclear requirement before a cohort request is accepted.

Confirm the delivery contact and address before the pilot. Agree how staff handle a program that becomes inactive while requests are still open. Acceptance checks the active program, so the coordinator should resolve the intended offering before requesting a decision. Establish the provider’s time zone and account membership so planned dates and access are interpreted consistently across the team.

For a rehearsal, use a familiar spreadsheet-skills program. Enter the program code, delivery contact and eligibility note, then ask the Learning Coordinator to prepare a cohort request against that offering. The Program Administrator should be able to identify the program and explain the entry checks from the saved record and supporting files.

Next, try an acceptance request with the program inactive and confirm that it is refused. Restore the intended operating state through the program owner and inspect the current request before another attempt. Test an account belonging to a different provider organization as well. Resolve any mistaken program reference or membership before ordinary delivery work begins, while preserving the earlier request and operation evidence.

• Active Programs — Current offerings with program codes, eligibility notes and delivery contacts.
• Open Learning Requests — Cohort requests that show which offering the learning team is preparing or delivering.

Continue with program request acceptance and agree account responsibilities during implementation.