Questions, answered

Click Get started, then use Proto to configure Smart Meter Data Platform for your business. Begin with a representative service case, source interval and traceable evidence. Name the coordinator and independent supervisor, agree meter identity and quality conventions, then rehearse acceptance and its failure cases.

It records the meter identity, interval end, energy value and quality flag alongside its service case, organization and revision. Review and completion states distinguish preparation, submitted work and the accepted outcome.

The guarded acceptance action rejects duplicate intervals. Agree the meter and time convention used to recognize the same source interval, then test duplicates during setup. Inspect the existing receipt when an action result is uncertain.

They remain visibly distinct through the original quality designation. The supervisor reviews them under the agreed acceptance policy. Preserve that distinction in accepted-energy analysis and use controlled correction when later evidence changes accepted scope.

Authorized Utility Supervisor independently reviews the intended revision through guarded workflows. Utility Coordinator prepares the work and executes eligible reviewed actions. Administrative membership does not confer business approval authority.

Follow the action’s subject, revision and operation references to the actual interval. Several readings can share a service case, so matching the parent case alone is insufficient to establish that the decision covers the intended reading.

No. Restoration requires authorized field confirmation and reconciled affected scope, and case closure follows evidence review. The interval’s acceptance result remains distinct from the operational case outcome.

The guarded restoration action refuses partial scope. Keep the outstanding work visible, resolve the confirmation and present the current case revision with the required evidence before requesting the complete outcome.

The owner requests correction against the current case and related evidence. Accepted or executed scope requires an independently approved compensating action that preserves the original records. Unexecuted draft scope follows the authorized cancellation path.

Configure source identities, quality vocabulary and permitted transfers with the systems your organization uses. Retain external references and confirm receiving-system outcomes separately. Start with connection setup and rehearse duplicate or uncertain results before release.