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- Smart Meter Data Platform
- Who it's for
- Meter Data Service Teams
Meter Data Service Teams
Teams preparing meter-data work for utility organizations need a clear boundary between source preparation and acceptance authority. Smart Meter Data Platform links the case and interval to an organization and retains the staff identity used for the action. Utility Coordinator works within assigned scope, while Authorized Utility Supervisor independently reviews eligible revisions through guarded workflows.
How Smart Meter Data Platform is set up for you
Organization identity
Preserve organization and service-area codes when importing operational context. Resolve the coordinator's platform user to the intended staff member before selecting assigned cases. Administrative membership does not confer business approval authority.
Evidence delivery
Agree source references, quality flags and measurement units with the organization supplying the data. Retain the original designation in submitted and accepted work. Give supporting files useful titles so the reviewer can locate the actual observation.
Corrective history
Preserve accepted readings and decisions when later evidence requires a change. Reviewed compensation explains the correction alongside the earlier result. Read-first reconciliation checks unresolved receipts against local effects without repeating external execution.
Teams preparing meter-data work for utility organizations need a clear boundary between source preparation and acceptance authority. Smart Meter Data Platform links the case and interval to an organization and retains the staff identity used for the action. Utility Coordinator works within assigned scope, while Authorized Utility Supervisor independently reviews eligible revisions through guarded workflows.
Begin with an illustrative organization, service area and interval whose source evidence can be traced. Confirm the coordinator's assignment and the independent supervisor's authorized scope. Rehearse the evidence handoff and acceptance action, then ask Auditor to follow the source revision and receipt using read-only access.
Test a similarly named area in another organization and an approval belonging to a different reading under the same case. Those similarities must not grant access or acceptance authority. Introduce a later correction to accepted scope and preserve the original quality and decision history. Configure source and downstream connections with the responsible organization, then follow [correction and reconciliation](/smart-meter-data-platform/processes/correction-and-reconciliation) to agree how uncertain results are investigated.
Features to start with
Service Areas and Access
Establish the organization, eligible service area and staff identity behind each case and review.
Service Case Coordination
Keep reported scope, external incident identity and accountable ownership connected to the meter-data work.
Meter Interval Acceptance
Review submitted meter intervals with their quality context and independent decision before accepting the recorded result.
Roles on the team
- Utility Coordinator
- Prepare assigned operational records and execute eligible reviewed actions. Own assigned organization and draft scope only.
- Authorized Utility Supervisor
- Review eligible revisions independently and reconcile operational evidence. Read-only across the domain; approval decisions are made through guarded workflows.
- App Administrator
- Maintain organization configuration and membership. Administrative membership does not confer approval or execution authority.
- Auditor
- Read authorized evidence and reports only. No write or action execution.
- Admin
- Maintain user provisioning and inspect organization membership without operational approval authority.
Set up Smart Meter Data Platform your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.