Fulfillment and delivery

A shipment belongs to an order and records actual dispatch. Route stops name the shipment and sequence. Delivery attempts record visits; results assign accepted, refused, failed and damaged quantities to shipment lines.

• Pick. Warehouse Operator works from reserved order scope and records what is ready for dispatch.
• Route. Warehouse Manager assigns an operator, stop sequence and load evidence before releasing the route.
• Result. The operator records each visit and accepted, refused, failed or damaged line quantity.

Agree who sequences stops, who releases routes and which evidence travels with the load. Select the title rule for each order. Decide how failed, refused and damaged quantities reach an exception review and how a follow-up stop is recorded.

A warehouse dispatches two dealer orders on a planned route. The coordinator sequences stops and assigns an operator. The manager checks transport and load evidence before releasing the route. At the first stop, the dealer accepts part of a shipment and refuses the remainder. The operator records the visit and quantities; the shipment stays partly delivered and the unresolved scope can be followed.

At the second stop, the dealer is absent. Record the attempted visit and leave that shipment’s result unresolved instead of marking the whole route delivered. A later visit can use a successor stop while the original attempt remains in the history. The Warehouse Manager checks that each stop points to its shipment and that the route contains the assigned operator and transport evidence before release.

For the first dealer’s partial acceptance, compare the delivered line result with the dispatched line quantity. The remainder needs an owner for rescheduling or return review. The selected title rule matters to billing: transfer at dispatch and transfer at delivery produce different eligible invoice scope. Accountant should see only the scope supported by that rule and the actual events. Warehouse Operator records the physical result; Warehouse Manager resolves the route exception.

Before a load leaves, compare the pick with the reserved line and the actual dispatch quantity. The route coordinator should see every stop in a stable order. If a dealer refuses an item, record that outcome against its shipment line; do not merge it with goods the same dealer accepted. Warehouse Manager can then decide whether another visit or a return review is needed.

• Route Schedule — Released routes with operator and planned window.
• Shipments Needing Delivery Result — Dispatched shipments whose line outcome still needs recording.

Follow the dealer order from commitment through recorded delivery. Use the supplier purchase when replenishment is needed, and the invoice close to trace the financial handoff. The data model helps your team prepare linked records.