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- Spa & Wellness Center
- Implementation and migration
How a Spa & Wellness Center rollout works
Start with one week of the treatment schedule the front desk and manager can reconcile.
Agree the operating boundary
The scope is treatments, sessions, bookings, memberships, packages, check-in, payments and qualifications. Payments, online booking, gift cards and messaging remain connected. The spa sets its policies; Proto prepares configuration for review.
Map the source data
Bring the treatment menu, therapists and qualifications, members with plans and package balances.
Configure a bounded pilot
Pilot one week of the schedule. Confirm bookings, check guests in and confirm payments.
Rehearse the exceptions
Overbook a session and a therapist. Check in a cancelled booking. Use a package beyond its sessions. Approve a refund.
Reconcile and release
Compare members, package balances and payments with the source. Obtain the Spa Manager's acceptance before opening online booking.
What the customer provides
- The treatment menu with durations, capacities and prices.
- Therapists with their qualifications.
- Members, plans and package balances.
- Booking, cancellation and refund policies.
Changing it afterwards
Use Proto to prepare changes on a branch. Review changed fields, permissions and reports with the Spa Manager. Replay the pilot’s exception cases before release.
Set up Spa & Wellness Center your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.