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Who it's for
Day spas
Day spas sell treatments by the hour to members, regulars and gift voucher holders. The schedule changes daily, therapists work across several treatment rooms and guests expect the same therapist each visit. Packages and memberships keep guests returning.
How Spa & Wellness Center is set up for you
Therapist schedules
Each session names its therapist, and overlapping bookings are refused.
Memberships
Monthly plans with a treatment allowance for regulars.
Packages
Prepaid courses with sessions used and remaining.
Prepayment
Charges raised for treatments that need a deposit.
Day spas sell treatments by the hour to members, regulars and gift voucher holders. The schedule changes daily, therapists work across several treatment rooms and guests expect the same therapist each visit. Packages and memberships keep guests returning.
Start with one week of the treatment schedule. Load the menu, therapists, members and package balances, confirm bookings and check guests in. Reconcile payments with the card terminal before adding online booking.
[Plan the rollout](/spa-wellness-center/implementation), [review the modules](/spa-wellness-center#modules), and [compare the source data](/spa-wellness-center/data-model).
Features to start with
Roles on the team
- Spa Manager
- Owns the treatment menu, therapist sessions and membership plans, and decides refunds and qualification checks.
- Front Desk Coordinator
- Registers members, sells plans and packages, and confirms or cancels bookings.
- Therapist
- Delivers treatments, checks guests in and keeps their own qualifications current.
- Accounts Coordinator
- Confirms money received against pending charges and records approved refunds.
Set up Spa & Wellness Center your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.