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- Spa & Wellness Center
- Who it's for
- Hotel and resort spas
Hotel and resort spas
Hotel and resort spas serve hotel guests on short stays alongside local members. Demand peaks at weekends, couples' treatments and group classes fill quickly, and guests often book on arrival. The spa must know which therapists are free and qualified at a glance.
How Spa & Wellness Center is set up for you
Couples' rooms and classes
Sessions carry their own capacity, from one to a full class.
Fast confirmation
Capacity and therapist checks happen as the desk confirms.
Qualified therapists
Certifications show who can deliver specialty treatments.
Deposits
Prepayment for high-demand treatments reduces no-shows.
Hotel and resort spas serve hotel guests on short stays alongside local members. Demand peaks at weekends, couples' treatments and group classes fill quickly, and guests often book on arrival. The spa must know which therapists are free and qualified at a glance.
Start with one weekend's schedule. Load the menu, therapists and their qualifications, confirm bookings from the desk and check guests in. Review no-shows and deposits after the weekend before connecting the hotel's booking channels.
[Plan the rollout](/spa-wellness-center/implementation), [review the modules](/spa-wellness-center#modules), and [compare the source data](/spa-wellness-center/data-model).
Features to start with
Roles on the team
- Spa Manager
- Owns the treatment menu, therapist sessions and membership plans, and decides refunds and qualification checks.
- Front Desk Coordinator
- Registers members, sells plans and packages, and confirms or cancels bookings.
- Therapist
- Delivers treatments, checks guests in and keeps their own qualifications current.
- Accounts Coordinator
- Confirms money received against pending charges and records approved refunds.
Set up Spa & Wellness Center your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.