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- Spa & Wellness Management
- Who it's for
- Hotel and resort spas
Hotel and resort spas
Hotel and resort spas serve in-house guests at short notice alongside local members on packages. Treatment rooms are often shared with classes and circuits, and the front desk needs to see availability instantly.
How Spa & Wellness Management is set up for you
Classes and treatments together
Sessions carry their own capacity.
Charges at confirmation
Guests without a package get a pending charge for the accounts clerk.
Corrections without losing history
Therapist swaps are added, never overwritten.
Hotel and resort spas serve in-house guests at short notice alongside local members on packages. Treatment rooms are often shared with classes and circuits, and the front desk needs to see availability instantly.
Start with treatments, classes and rooms for one week, and run booking and check-in live. Add member packages in a second phase.
[Plan the rollout](/spa-wellness-management/implementation), [review the modules](/spa-wellness-management#modules), and [compare the source data](/spa-wellness-management/data-model).
Features to start with
Roles on the team
- Spa Manager
- Runs the treatment menu, schedule, packages and therapist allocations, and reviews room and allocation records.
- Front Desk Coordinator
- Confirms bookings, allocates therapists and rooms, and keeps member records and enrolments current.
- Therapist
- Delivers treatments, checks members in and updates room readiness.
- Accounts Clerk
- Confirms payments and records refunds.
Set up Spa & Wellness Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.