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- Truck Dispatch System
- Who it's for
- Regional carriers
Regional carriers
Regional carriers need the next dispatcher to understand what was promised, which resources are committed and what has actually moved. Truck Dispatch System keeps the load, stop appointments and assignment interval together. The team can review release evidence before departure and compare actual delivery with the original promise after the trip.
How Truck Dispatch System is set up for you
Protect the next assignment
Compare the full committed intervals when a driver or vehicle appears on another load. A delayed arrival can affect the next pickup even when the earlier assignment looked feasible at the start of the shift.
Keep fleet evidence current
Fleet Coordinator maintains driver eligibility and vehicle readiness. Dispatcher checks that evidence before confirmation, including repair information when a vehicle has been held or sent for maintenance.
Make shift handover useful
Keep the load owner, carrier contact and current lifecycle visible. The incoming shift can inspect the approval reason and operation outcome instead of relying on an informal statement that the job is ready.
Explain late delivery
Retain stop arrival and departure times alongside the promised delivery. The team can distinguish a late arrival from a delay at the recipient and locate the supporting proof when a customer asks.
Regional carriers need the next dispatcher to understand what was promised, which resources are committed and what has actually moved. Truck Dispatch System keeps the load, stop appointments and assignment interval together. The team can review release evidence before departure and compare actual delivery with the original promise after the trip.
Start with a dispatch shift and a familiar lane whose team can verify each pickup and delivery. Import the relevant active drivers, vehicles and transport partners, then prepare representative open loads. Rehearse a driver whose eligibility expires during the job, an overlapping vehicle assignment and a late delivery with valid proof.
Ask Transport Supervisor to explain the current release decision and Operations Analyst to trace a failed operation without repeating the external work. Agree any telematics or driver-hours connection separately, with a named source owner. Expand after the team can reconcile the pilot's physical movements with its recorded outcomes.
[Prepare the pilot](/truck-dispatch-system/implementation) and [review assignment work](/truck-dispatch-system/modules/driver-and-vehicle-assignments).
Features to start with
Driver and vehicle assignments
Review driver eligibility and equipment readiness against the whole committed assignment interval.
Load planning
Prepare the promised delivery and stop sequence before committing a driver or vehicle.
Delivery evidence
Compare actual arrival and delivery times with the original promise and retain the supporting proof.
Roles on the team
- Dispatcher
- Prepares loads, checks assignment feasibility and records movement against the current dispatch decision.
- Transport Supervisor
- Independently decides dispatch, loading handoff and correction requests against their source revision.
- Fleet Coordinator
- Maintains driver eligibility and vehicle readiness with supporting defect and repair evidence.
- Operations Analyst
- Investigates failed operations and compares delivery evidence with the original commitment.
- Admin
- Configures staff access, organization scope and partner reference data without substituting for a transport approval.
Set up Truck Dispatch System your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.