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- Virtual Event Platform
- Who it's for
- Online training providers
Online training providers
Training providers sell seats in live online workshops, often to companies buying for a team. Each workshop has a trainer, a fixed number of seats and a price. The provider must admit only paid attendees, handle cancellations cleanly and keep course materials with each session.
How Virtual Event Platform is set up for you
Seat limits
Set the workshop capacity and count group purchases by quantity.
Paid admission
Admit attendees only after the payment capture is verified.
Course materials
Attach the trainer's deck as an internal file and the attendee workbook as a shared file.
Cancelled sessions
Release unused seats, keep attendance already recorded and prepare refunds against verified captures.
Training providers sell seats in live online workshops, often to companies buying for a team. Each workshop has a trainer, a fixed number of seats and a price. The provider must admit only paid attendees, handle cancellations cleanly and keep course materials with each session.
Start with one month of scheduled workshops. Connect the payment provider, verify captures before admission and rehearse a cancellation with refunds. Reconcile captures, refunds and admitted seats with the provider's report before adding more courses.
[Plan the rollout](/virtual-event-platform/implementation), [review the modules](/virtual-event-platform#modules), and [compare the source data](/virtual-event-platform/data-model).
Features to start with
Admission Workspace
Record attendee registrations within capacity and admit each attendee once when they join.
Event Command
See the live state of the program and resolve every operation receipt that failed or needs review.
Event Schedule
Record each virtual event with its dates, attendee capacity, venue and owner, from draft to close.
Roles on the team
- Event Coordinator
- Owns each virtual event from draft to close, including its dates, capacity, venue and supporting files.
- Event Reviewer
- Independently reviews submitted event versions and breakout sessions and records the decision to approve, reject or return them.
- Registration Coordinator
- Records attendee registrations within event capacity and admits attendees as they join.
- Finance Coordinator
- Verifies payment provider evidence, prepares refunds on cancellation and reconciles operation receipts.
Set up Virtual Event Platform your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.