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- Whistleblower / Ethics Hotline
- Who it's for
- Corporate ethics teams
Corporate ethics teams
A corporate ethics team may receive a concern involving a manager, a business unit or a counterparty. The first job is to preserve the report and give it an accountable matter owner. The team then needs a conflict decision before assigning investigative work to someone whose independence can be defended.
How Whistleblower / Ethics Hotline is set up for you
Intake desk
The Intake Coordinator records the organization, report code and confidentiality scope, then sends a submitted revision for review.
Investigation team
The Investigator keeps interviews and communications as dated events, with attachments linked to the matter.
Decision owner
The Independent Reviewer records the source revision and reason for approving, rejecting or returning the report.
Identity custodian
The Records Custodian keeps any protected identity behind a separate purpose and expiry rule.
A corporate ethics team may receive a concern involving a manager, a business unit or a counterparty. The first job is to preserve the report and give it an accountable matter owner. The team then needs a conflict decision before assigning investigative work to someone whose independence can be defended.
Start with one organization and an actual concern that can be rehearsed without live personal data. Define who receives it, who investigates, who makes the independent decision and who authorizes identity access. Trace a returned report through another revision. At closure, compare the report decision, matter status and unresolved deadlines. That exercise reveals gaps in the team's handoffs before a busy intake period and gives each decision owner a clear point of accountability.
A reporting channel or staff identity provider can be connected once the source identifier and access policy are agreed. The matter remains the place where the operating team explains decisions and evidence. Review the [implementation plan](/whistleblower-ethics-hotline/implementation) with the people who will own these decisions.
Features to start with
Roles on the team
- Intake Coordinator
- Receives protected reports and prepares a matter for assignment.
- Investigator
- Owns investigation activity and prepares evidence for review.
- Independent Reviewer
- Decides on a submitted report using the recorded source revision.
- Ethics Manager
- Assigns matter ownership and resolves conflict and closure decisions.
- Records Custodian
- Controls restricted identity access, disclosure and document production.
Set up Whistleblower / Ethics Hotline your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.