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Feature · Fleet Dispatch

Fleet Dispatch

Approve a trip only after reviewing the vehicle, passenger count and operating interval.

OverviewTrip operating schedule
Airport Operations · Fleet Dispatch

Trip operating schedule

Trips

New
Reservation numberCustomerVehiclePlanned startPlanned endPassenger count
TRP-25874CUS-230VHC-8273403 Oct10 Oct11
TRP-85480CUS-085VHC-2866415 Oct19 Oct37
TRP-94086CUS-211VHC-9863515 Oct22 Oct34
TRP-60075CUS-035VHC-6988015 Oct21 Oct19
TRP-93979CUS-008VHC-1989222 Oct29 Oct39
6 of 6 records
CUS-230Trips · TRP-25874
Requested
VehicleVHC-82734
Planned start03 Oct
Planned end10 Oct
Passenger count11
Example screen with sample data

What you can do

Make a vehicle commitment the next shift can understand

Property Manager reviews the requested trip before committing a bus or other ground resource. The decision brings the vehicle’s capacity together with the passenger count and planned operating window. A vehicle marked Available is a useful starting point, but the dispatcher also checks its commitments for the requested period.

Consider a bus finishing a terminal transfer while another group is waiting for collection. The decision depends on the end of the first commitment and the start of the next. The planned interval gives the dispatcher a shared basis for that review instead of relying on a verbal assurance that the bus will probably be free.

How the work is organized

  • Fleet identity. Keep the vehicle number and type recognizable to the people making assignments. Capacity belongs to the selected resource. Property Manager checks these details before approving a movement, especially when a replacement bus is being used for a group that normally travels on another vehicle.
  • Dispatch decision. Approve a Requested trip only after the current request, acting staff identity and vehicle commitment pass review. The dispatch action checks passenger capacity and competing trip intervals before recording Confirmed. A repeated submission must return the existing decision without reserving the same movement again.
  • Readiness after use. Assigned means the resource is committed to work underway. Cleaning and Maintenance tell the planner that follow-up work affects readiness. At trip completion, Property Manager chooses Cleaning or Available according to the actual handoff, so the next movement starts from a meaningful fleet state.

What to agree during setup

Nominate the Property Manager who performs dispatch and establish the staff identity used for that decision. Agree how the team represents the planned start and end, including the local operating time zone. Identify who checks passenger capacity when a request changes. Rehearse how a resource returns from Cleaning or Maintenance before treating it as available for another commitment.

Check the handoff on an actual case

Use a bus with an agreed capacity and submit overlapping requests from separate planning sessions. The dispatcher should confirm only a commitment that fits the vehicle’s existing work. The rejected request stays available for correction or reassignment. Check an adjacent window that begins when the earlier window ends, using the same time convention.

Next, start the confirmed trip and inspect the vehicle’s Assigned state. Complete the trip with cleaning still required and confirm the planner sees Cleaning. A second shift should understand why that bus is awaiting attention without reconstructing the decision from personal messages. Include a repeated approval submission in the rehearsal and inspect the original result.

What your team sees

  • Available fleet — Find resources ready for a dispatch review and compare their passenger capacity.
  • Fleet readiness board — See which vehicles are assigned, awaiting cleaning or in maintenance.
  • Trips awaiting dispatch — Review requested movements before making a vehicle commitment.

Follow the work through

What it keeps track of

Data model
Vehicles
Ground fleet and resource inventory: vehicles, tugs, buses and other assigned resources.
Trips
Transport trips with planned and actual start and end, passenger count, trip rate and lifecycle status.
People
Staff members who own and are assigned airport operations work.
Users
Users

Who uses it

Permissions
Property Manager
Approves dispatch.
Operations Reviewer
Examines operating evidence; Admin maintains the staff identity configuration used by the decision.

Set up Airport Operations your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started