Independent review

Booking Supervisor decides whether the submitted ride evidence supports completion. The decision belongs to a specific revision of the booking’s ride work. It records the reviewer, decision time, reason and operation identity so the team can reconstruct what was accepted and who made that decision.

The coordinator who prepared the ride must not make its independent approval decision. A visible review queue gives staff context, while the decision procedure determines authority. Keep that separation clear during setup, especially when supervisors also help with booking preparation during a busy shift. Review is a deliberate human handoff.

• Submitted scope. Booking Coordinator submits the current session after checking the vehicle, actual interval, distance and physical device evidence. Freeze the revision under review so later edits cannot silently change the basis of the decision.
• Independent decision. Booking Supervisor chooses Approve, Reject or Return and gives a reason. Approval accepts the submitted evidence; Return identifies work that needs correction before another submission.
• Execution handoff. The coordinator performs eligible approved work after review. Completion follows matching persisted effects, with the operation receipt retaining the connection between the accepted revision and the action performed.

Define what a sufficient reason looks like for each outcome. “Wrong vehicle receipt” gives the coordinator a specific correction to make; “check again” leaves the next shift guessing. Decide how the reviewer verifies provider references and who helps investigate an event that belongs to another vehicle or operating organization.

Agree how returned work becomes a corrected submission while retaining the original decision. Confirm that a reviewer cannot approve their own preparation and that the review action checks the current revision at execution time. A supervisor’s decision on an earlier version must not authorize a later edit simply because both versions share the same booking.

Use a submitted e-bike ride whose start and end times appear reasonable. Booking Supervisor notices that the return receipt refers to a different vehicle. The supervisor records Return with a reason that identifies the mismatch. Booking Coordinator finds the correct evidence and prepares a fresh submission for review.

Try editing the frozen submission and confirm that the change is refused. Have the assigned coordinator make an authorized correction through the return procedure, then submit the new revision. An attempt to review the earlier source revision should stop as stale. Review the latest submitted evidence and record a new decision. Repeat using the preparer’s own identity as reviewer and confirm that independent approval is refused. These rehearsals make the responsibility boundary visible before daily operation.

• Ride review inbox — Submitted ride evidence with the vehicle, revision and physical device receipt references.
• Review outcomes — Approve, Reject and Return decisions with their reason, reviewer and source revision.

Use Ride review and completion for the human gate, and Cancellation and correction when accepted scope needs a controlled follow-up.